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  1. #1
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    help question 500 internal error help

    Everytime I send emails from within admin I get the 500 internal error page and the emails all fail. I dont really know what I should be looking for to fix

    Any advice suggestions would be much appreciated.

    Thanks

    Emma

  2. #2
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    Default Re: 500 internal error help

    if you have hosted with a decent hosting company, they would provide a facility in your host account c-panel to view the SERVER ERROR LOG.

    If you open this log file, the nature of a 500 error will be described there.

    Using this information you can see where the system is failing, and then work at the necessary fix.

    We cannot suggest any solutions without knowing what the error log is saying to you.
    20 years a Zencart User

  3. #3
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    Default Re: 500 internal error help

    OK thanks I will try and locate it

  4. #4
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    Default Re: 500 internal error help

    I host with godaddy and have error reporting on but have no idea when I load the logs what I am actually looking for and where!!

  5. #5
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    Default Re: 500 internal error help

    Quote Originally Posted by bubbas454 View Post
    I host with godaddy ...



    Oh dear... you will have to ask them to check the error log and let you know what the problem is.

    You do know that GoDaddy is probably the worst place in the universe to host a sophisticated site like zencart?
    20 years a Zencart User

  6. #6
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    Default Re: 500 internal error help

    No I really didnt know that where would you suggest hosting the site?

  7. #7
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    Default Re: 500 internal error help

    20 years a Zencart User

 

 

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