Delete extra address'

[Ajeh]

If in v1.3.9 ... are you seeing any debug logs in your /cache directory?

NOTE: be sure to refresh it in your FTP program ...

If not in v1.3.9 what version?

Could you get the Debug Tool from the Free Software Add Ons ...

[DigitalShadow]

I'm running 1.3.8a

No log is created when trying to do this process.

It has been like this since the begining, the database table is being found, but for some reason it won't delete the entry, is there any other place within the shop that allows the client to delete something that is stored on the database, could it be that the permissions aren't set correctly?

[DigitalShadow]

I looked through the code and compared mine to a default install and nothing is different.

[DigitalShadow]

I think there must be something in the database blocking the deletion of a row from the front end? perhaps a setting is turned off?

Where should i look?

[Ajeh]

Nothing in the database would block this ...

It has to be something in the code preventing this from happening ...

Without actually going through the code on your site it is very hard to determine what changes may have happened to prevent this from working properly ...

You might, for the sake of testing, load a clean Zen Cart into a test directory with a test database and just see that this is working properly ...

You could then try to load a copy of your live database to this test database and again test that it is working ...

Once that is known to work, then proceed from there to see what is blocking this from happening ...

[DigitalShadow]

What files are used during the delete process?

I could reload those from a default install and see if that fixes it.

[Ajeh]

All of the address_book_process files ...

At a minimum, that would be:

/includes/modules/pages/address_book_process/*.*
/includes/templates/template_default/templates/tpl_address_book_process.php

and if you have override files, you should check those too ...

[abcisme]

I know this thread is almost a year old, but I'm wondering if you ever figured out what the problem was? I am having the same problem!

None of the address_book_process files have ever been modified...