Page 1 of 2 12 LastLast
Results 1 to 10 of 18
  1. #1
    Join Date
    Mar 2009
    Posts
    609
    Plugin Contributions
    0

    Default Delete extra address'

    We enable the customer to have up to 5 address in their address book, however, if you try to delete one it won't delete!

    When you click delete you are taken to the confirmation page, then you confirm you want to delete the address and it bounces you back to the home page.

    If you make your way back to the address page, the address is still there, any ideas what is going wrong?

  2. #2
    Join Date
    Mar 2009
    Posts
    609
    Plugin Contributions
    0

    Default Re: Delete extra address'

    Anyone?

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Delete extra address'

    I cannot reproduce this problem ...

    The only address that cannot be deleted is the Primary Address ...

    To rule out some type of template issue, if you switch to the Classic Template, does the delete work on the addresses?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  4. #4
    Join Date
    Mar 2009
    Posts
    609
    Plugin Contributions
    0

    Default Re: Delete extra address'

    Good thought, two seconds

  5. #5
    Join Date
    Mar 2009
    Posts
    609
    Plugin Contributions
    0

    Default Re: Delete extra address'

    Right, changed back to standard template, the issue is still the same, what file deals with the call to the database to delete the entry? I will check the code see if I can spot anything daft.

  6. #6
    Join Date
    Mar 2009
    Posts
    609
    Plugin Contributions
    0

    Default Re: Delete extra address'

    Is there a mismatch between the table name and what the template page thinks it should be?

  7. #7
    Join Date
    Mar 2009
    Posts
    609
    Plugin Contributions
    0

    Default Re: Delete extra address'

    It link on the delete button goes to ......./index.php?main_page=address_book_process&delete=2679&action=deleteconfirm

    is something not allowing the deleteconfirm action to go ahead?

  8. #8
    Join Date
    Mar 2009
    Posts
    609
    Plugin Contributions
    0

    Default Re: Delete extra address'

    Editing and updating works just fine, but delete doesn't.

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Delete extra address'

    Are you hitting, on the NON-Primary Address, the Delete button ... then see the address displayed and then hitting the Delete button again?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #10
    Join Date
    Mar 2009
    Posts
    609
    Plugin Contributions
    0

    Default Re: Delete extra address'

    Yes, that is what I'm doing..

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. how do I delete shipping address?
    By feelexit in forum General Questions
    Replies: 1
    Last Post: 9 Jun 2011, 03:40 AM
  2. Customers can't delete address
    By DigitalShadow in forum General Questions
    Replies: 1
    Last Post: 29 Mar 2010, 06:10 PM
  3. Delete Extra Picture on the Product Listing page
    By neophyte2007 in forum Templates, Stylesheets, Page Layout
    Replies: 0
    Last Post: 13 Aug 2007, 12:39 PM
  4. Address Detail Extra Box?
    By GlobalVillage in forum General Questions
    Replies: 3
    Last Post: 6 Sep 2006, 12:11 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg