Poll Manager Support Thread

[boudewijn]

Another issue that may occur if IE is used, is that the poll sidebox is not resized after voting and display of the vote results.

To fix this:

In file: /includes/templates/<YOUR TEMPLATE>/sideboxes/tpl_poll_box.php

Around line 69, insert AFTER the following line:

document.getElementById(element_id).innerHTML = http.responseText;

these two lines:

document.getElementById(element_id).style.display="none";
document.getElementById(element_id).style.display="block";

This will force the browser to re-render the DIV element after receiving the AJAX-results.

[synwave]

Firstly, thanks for a great mod.

For some reason my votes aren't showing up. The sidebox goes blank when I vote and when I click "results" it shows that nobody has voted.

The installation seemed to go fine so I can't figure out what the problem is.

I've tried on chrome and firefox.

My website is here

Any help would be greatly appreciated.

[synwave]

I've just noticed:

When I go to Tools >Layout Boxes Controller, The poll_box.php is highlighted in red. I've never seen this before.

[boudewijn]

Firstly, thanks for a great mod.

For some reason my votes aren't showing up. The sidebox goes blank when I vote and when I click "results" it shows that nobody has voted.

The installation seemed to go fine so I can't figure out what the problem is.

I've tried on chrome and firefox.

My website is here

Any help would be greatly appreciated.

Hi,

It seems that the poll votes are not processed. In any case, nothing is returned to the poll box.
Can you check if the file zcrpc.php is uploaded properly?
Are any errors logged?

Boudewijn

Boudewijn

[boudewijn]

I've just noticed:

When I go to Tools >Layout Boxes Controller, The poll_box.php is highlighted in red. I've never seen this before.

There is a first time for everything :-)
It's in red because the sidebox is in your template folder and not in the general/default folder.
Nothing wrong there.

[synwave]

Hi,

It seems that the poll votes are not processed. In any case, nothing is returned to the poll box.
Can you check if the file zcrpc.php is uploaded properly?
Are any errors logged?

Boudewijn

Thanks for the quick response. I've re uploaded all the files but still no joy. No errors are logged

[boudewijn]

Thanks for the quick response. I've re uploaded all the files but still no joy. No errors are logged

Can you check your database and see if all three tables for PM exist? poll and poll_options should contain data, I guess poll_results is empty.

Btw what versions ZC and PM?

[synwave]

Can you check your database and see if all three tables for PM exist? poll and poll_options should contain data, I guess poll_results is empty.

Btw what versions ZC and PM?

All 3 tables exist. I'm using Zecart 1.3.9h and PM 1.1


Is it possible that Pole Manager may be conflicting with the Magic Slideshow im using to display the product images?

http://www.magictoolbox.com/magicslideshow/

Thanks

[boudewijn]

All 3 tables exist. I'm using Zecart 1.3.9h and PM 1.1


Is it possible that Pole Manager may be conflicting with the Magic Slideshow im using to display the product images?

http://www.magictoolbox.com/magicslideshow/

Thanks

It's possible but I'm not convinced that is the case.
I will send you a new version of zcrpc with some more debug code in it. This might help to find out what's wrong. Do you also have a testsite?

[boudewijn]

Poll Manager 1.2 is available from the Add On section!

New in this version:

- Moved all layout definitions to separate css
- Added install script for Zen-Cart 1.5
- Fixed poll box is not resized after vote (IE bug)
- Fixed language constant PM_NO_POLLS defined in wrong file

Please read the installation/upgrade instructions carefully!

Boudewijn