Poll Manager Support Thread

[Decostyle]

hi boudewijn,

Thanks for checking! I tried voting on my test site and now it accepts it. The problem of looping where the vote is not registered happened on the local host server and first time I installed it on the test server. It maybe a cache thing, probably related to the browser? I'm using firefox 3.6.6.

As to the text disappearing. This happened on my local host site. I have attached the picture here for you to see. It maybe a template thing? I'm not sure... The text disappeared as you see on my picture using the cherry zen template. The text appears fine on the test server site using cold steel template.

Perhaps somebody else can test on their site and see if it is template specific.

Looking forward to your revisions! I think this poll will be a fun and engaging thing for customers. Keep it up!

[boudewijn]

Hi,

Browser and localhost issues are a nightmare for a programmer, and I have seen many problems with it. So quite a few can have their cause there.

The disappearing text issue won't be hard to fix. If you display the page without text, and view the page source in your browser, you will probably discover there that the texts are present, but invisible. This could very well be a CSS issue, where the style for the text is redefined in that specific template. The style for the poll box is 'sideBoxContent'.
If the site is accessible from outside, I can also have a look for you.

[amyleew]

Hi,

The disappearing text issue won't be hard to fix. If you display the page without text, and view the page source in your browser, you will probably discover there that the texts are present, but invisible. This could very well be a CSS issue, where the style for the text is redefined in that specific template. The style for the poll box is 'sideBoxContent'.
If the site is accessible from outside, I can also have a look for you.

Hi there

The text for the options does not display on mine either (the question is there and the radio buttons below but they are blank so you don't know what each button is for). If you click and vote on one of the blank options it displays the text right in the results though.

I don't know what a CSS issue is. Are you able to give some more detailed instructions on how I can fix this? Other than not showing the text in that first instance it all works fine and looks like it will be very handy.

Amy

[boudewijn]

Hi there

The text for the options does not display on mine either (the question is there and the radio buttons below but they are blank so you don't know what each button is for). If you click and vote on one of the blank options it displays the text right in the results though.

I don't know what a CSS issue is. Are you able to give some more detailed instructions on how I can fix this? Other than not showing the text in that first instance it all works fine and looks like it will be very handy.

Amy

Hi Amy,

Can you post a link to your site? I need to see the page to determine what is wrong and what should be fixed.

Thanks,
Boudewijn

[gunangler]

I just installed poll manager in zen cart 1.5 and get a php fatal error. The log file says. [26-Jul-2015 11:11:49 UTC] PHP Fatal error: Cannot redeclare zen_get_ip_address() (previously declared in /public_html/shop/office/includes/functions/general.php:3573) in public_html/shop/office/includes/functions/extra_functions/function_poll_manager.php on line 33
If I remove function_poll_manager.php the admin works again..so I tried commenting out line 33 but that still did not work. Any help would be most appreciated..
A

[gunangler]

If anyone is interested I commented out from line 13 -35 and it doesn't break the admin so i will now see if it works....

[gunangler]

yep the poll works fine in v 1.5.4 by commenting out lines 13-35 inclusive in file admin/includes/functions/extra_functions/function_poll_manager.php

[explorer1979]

Hi gunangler,

yep the poll works fine in v 1.5.4 by commenting out lines 13-35 inclusive in file admin/includes/functions/extra_functions/function_poll_manager.php

Thank you this suggestion, I am experience same error on this files with ZC 1.5.4

Don't know this PHP function what is wrong.
I am using it with PHP 5.4.31, MySQL 5.5 environment.

[explorer1979]

Hi all,

About this error with ZC 1.5.4 while you are login to your admin page

yep the poll works fine in v 1.5.4 by commenting out lines 13-35 inclusive in file admin/includes/functions/extra_functions/function_poll_manager.php

I am find what is wrong.

The author on /admin/includes/functions/extra_functions/function_poll_manager.php about line 12

Original

if (!defined(zen_get_ip_address)) { 

Replace it to

if (!function_exists(zen_get_ip_address)) { 

then it will fix.

Why this error is since ref on
http://php.net/manual/en/function.defined.php
where the php defined is use for check the "constants"

but on line 13, it is using

function zen_get_ip_address() { 

So we need change it to using php function_exists() to fix it
Ref
http://php.net/manual/en/function.function-exists.php

I will post this fix to the original module plugin page to update it version.

[amyleew]

Thanks for your help - http://www.stampinstuff.com.au/