New Better customization but NO sales..abandoned cart..Why???

[corditreasures]

Hi! when i began this website i instantly have customers even without SSL certificate, When i have ssl i am getting sales.

but when i changed my template and made changes 3 weeks passed no sales and many cart and orders not completed...

how can this be? something could be wrong in my website???? url in my sig.

Thanks!

[andreitero]

Hi! when i began this website i instantly have customers even without SSL certificate, When i have ssl i am getting sales.

but when i changed my template and made changes 3 weeks passed no sales and many cart and orders not completed...

how can this be? something could be wrong in my website???? url in my sig.

Thanks!

Well, i'm trying to register for an account on your website and after i fill in all the details, i can't see any 'create account' button.
Also you have some unauthenticated content on the page meaning that in some versions of internet explorer(i used IE8 and the compatibility view) this will show through a nasty pop-up message potentially scaring the customers away. Can't go further than that because i can't figure out how to create an account

[stevesh]

I had a Submit button available (in IE8), but when I click it, get this error message:

You did not entered the validation code correctly. Please, try again.

Looks like you installed a captcha mod improperly.

In Firefox, there is no Submit button.

Also, in IE, you apparently have a 'confirm email address' box (only the define name is missing) - that doesn't show in FF.

[corditreasures]

aargh!!! My my my. I have tested all of this before when my template is the great barebones but when after I installed new template and installed some mods i never checked those again..

Thank you very very much for letting me know..

I already fixed the problem but stili i am encountering one...

the submit button disappears if you forgot to check the privacy statement and need to submit again. otherwise its all OK

Sir Stevesh, Even before i fixed this i can see the submit button in Firefox.

can you please check if its not appearing on yours again? Thanks

[stevesh]

Nope. The Submit button disappears if you forget to check the box in both browsers. I suspect the best way to fix that would be not to require it - nobody reads it anyway.

Also, the 'State' input box is missing in IE8.

[corditreasures]

yap i removed it!

that's what i am thinking and if ever they read it after putting all the details, the details will be reset again and it may annoy customers.

Also, the 'State' input box is missing in IE8.

i unrequired it.. OK i think yeah its good to require so i enabled it again...

one more check please on your side if its OK.

Thanks!

[stevesh]

Works fine now.

[corditreasures]

Much obliged Sir.. Thank you very very much for your help...

now let me observe if i get sales again

if not i'm going to bother you again

regards.....