Results 1 to 4 of 4

Hybrid View

  1. #1
    Join Date
    Jun 2010
    Posts
    9
    Plugin Contributions
    0

    help question Text and Product Info BLANK!

    Ok, last night when I went to bed my site looked and worked fine. Its been about 6 hours and now when I go to my site I can see no text, the main area is blank. I click on sidebox items and the products aren't showing and neither are the subcategories that normally display. It seems like anything that is supposed to show in the main area of my store is not. I hope this makes sense, I am trying to explain it the best I can.
    Here is a link to my store, so you can see it for yourself, http://angelbabyscraps.com/store
    I have searched this issue every way I could think of, and have found nothing in the forum or faq area.
    Thanks for any help or suggestions with this issue.


    I am using version 1.3.9c
    I did a fresh install on 6/02/2010.
    I have added the "Cold Steel" template.

    Image Handler 2 *Installed Error Free*
    Sales Report *Installed Error Free*
    Admin Activity Report *Installed Error Free*
    Paypal Verified Sidebox *Installed Error Free*
    Admin Profile 1.1 Beta *Installed Error Free*
    RSS Feed 2.0 *Installed but doesn't work correctly*

  2. #2
    Join Date
    Aug 2004
    Location
    New York City
    Posts
    7,174
    Plugin Contributions
    0

    Default Re: Text and Product Info BLANK!

    I don't see anything obvious. Of course, I've been known to miss the obvious on occasion.

    Check with your hosting service and see if they changed anything recently.
    Mary Ellen
    I came; I saw; I Zenned
    Taking over the world... one website at a time
    Make sure brain is engaged before putting mouth in gear... or fingers to keyboard.

    Holzheimer
    Fan Odyssey

  3. #3
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Text and Product Info BLANK!

    The page is dying right after the What's New sidebox.

    In a stock installation, the next item is the Manufacturers sidebox. If that's the case with your store, have you done anything to that box lately?

    If there should be a different box after Whats New, check the files for that one, or turn it off temporarily.

    It's definitely a sidebox problem, as your Create Account page is fine, and the sideboxes are turned off there.

  4. #4
    Join Date
    Jun 2010
    Posts
    9
    Plugin Contributions
    0

    Default Re: Text and Product Info BLANK!

    Thank you so much. The next sidebox, under New, is Featured Products. Apparently a designer in my store featured a product last night and that is what caused the issue.
    I would have never guessed that this was a sidebox problem. I went in and changed the "single column status" to "on" for the featured sidebox, and now everything is fine.
    Thanks again for the help!

 

 

Similar Threads

  1. v151 Product info page blank but shows template no info
    By Pablo_escobar in forum Templates, Stylesheets, Page Layout
    Replies: 8
    Last Post: 17 Jan 2014, 11:17 PM
  2. editing layout of text and images in product info page
    By kyas in forum Templates, Stylesheets, Page Layout
    Replies: 4
    Last Post: 23 Aug 2011, 08:58 PM
  3. Product info page and text alignent
    By gabenn2 in forum Templates, Stylesheets, Page Layout
    Replies: 3
    Last Post: 30 Jan 2008, 07:40 PM
  4. Product Info page - how to add additional text and image on right side?
    By tat1973 in forum Templates, Stylesheets, Page Layout
    Replies: 1
    Last Post: 29 Nov 2007, 06:20 AM
  5. How do I align the text and nav bars on the product info and product listing pages?
    By aaelghat in forum Templates, Stylesheets, Page Layout
    Replies: 4
    Last Post: 25 Apr 2007, 03:42 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg