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  1. #1
    Join Date
    Apr 2009
    Posts
    10
    Plugin Contributions
    0

    Default admin page not working

    i need some help!

    I go to my admin page, and it doesnt even give me the option to login.

    its a completely blank screen, and it says done at the bottom of the window, so its finished loading and nothing appears.

    what should i do?

    thanks

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: admin page not working

    Could you please click Reply to this thread and answer all of the questions?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
    Join Date
    Sep 2008
    Location
    North Highlands, California 95660
    Posts
    286
    Plugin Contributions
    1

    Default Re: admin page not working

    Sounds like you installed a mod that messed with your admin. What did you install?

    More then likely it doesn't like what version of php your using... So what version php you running?

    Can you restore backup files? Did you backup before applying a mod? You got to backup before installing any mod. Backup your filed, backup your database! Can't stress this enough.

    Charles
    Posted via Mobile Device

  4. #4
    Join Date
    Sep 2007
    Posts
    58
    Plugin Contributions
    0

    Default Re: admin page not working

    Hi,

    Trying to delete this post. It's replaced with the one below.

    Possum
    Last edited by possum; 19 Jun 2010 at 02:58 AM. Reason: Trying to delete

  5. #5
    Join Date
    Sep 2007
    Posts
    58
    Plugin Contributions
    0

    Default Re: admin page not working

    Hi,

    I'm in the same position as ldouble619. The admin page simply comes up blank, but without errors. Firebug shows me the following source
    <html>
    <head></head>
    <body></body>
    </html>


    The strange thing is that I built this site two years ago for my wife and it's been working perfectly ever since. Then recently, this happened. I definitely haven't installed any mods and my hosting company swears that no files in the admin folder have changed. I've got an old 'test' instance which is working, so I doubt it's due to the hosting company doing an upgrade to one of the underlying applications either.

    I know it's cheeky asking for help when I haven't upgraded to the latest version but I spent many hundreds of hours customising the site when I built it and the thought of upgrading to the latest is too daunting for words since I haven't worked on it for over two years.

    Thanks for any suggestions you might have.

    Sorry, should have mentioned that I'm on version 1.3.7.1 and PHP version 5.2.6

    Possum.

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: admin page not working

    I would check your site for hacks ...

    If you have something like Beyond Compare from scootersoftware.com you could do an FTP compare of your good backup to your server to see if things are messed up ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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