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  1. #1
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Stock Attribute values on "Who's Online" or "Recovered Cart Sales"

    Quote Originally Posted by Dunk View Post
    Assuming they're already a registered customer, can we log into their account, go through the checkout process and then enter their card details into our website payment section on their behalf? (in our case through SagePay Direct UK). Is it legal and above board to do this??

    Second, what if it's a new customer?
    You can do that, but I can't comment on the legality. It seems to me that if the customer gives you the credit card info over the phone (business I don't accept, BTW) they're giving you the option to process it the way you see fit, so it would be above board in my opinion.

    Second, you would have to create an account for them, unless you had one of the COWOA mods installed.

  2. #2
    Join Date
    Dec 2007
    Location
    London
    Posts
    184
    Plugin Contributions
    0

    Default Re: Stock Attribute values on "Who's Online" or "Recovered Cart Sales"

    Quote Originally Posted by stevesh View Post
    You can do that, but I can't comment on the legality. It seems to me that if the customer gives you the credit card info over the phone (business I don't accept, BTW) they're giving you the option to process it the way you see fit, so it would be above board in my opinion.

    Second, you would have to create an account for them, unless you had one of the COWOA mods installed.
    Thanks, we take a lot of phone orders... and a lot of internet orders. And the fact that the two systems are entirely separate is a PITA.

    As for COWOA, (I had to Google that one )
    Which checkout without account mod do people recommend? And is it possible to restrict use to sales staff only?

  3. #3
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Stock Attribute values on "Who's Online" or "Recovered Cart Sales"

    COWOA is a serious hack, and altering it for "sales staff only" is even more complicated serious hacking. If it suits your needs, go ahead. Just be aware that it'll complicate your upgrades and require a fair amount of lead time to get it working for your unique requirements.
    .

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