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  1. #1
    Join Date
    Jun 2010
    Posts
    3
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    0

    Default Cannot log in to Admin

    installed Zencart on a justhost website a month ago. I am not a programmer. I understood that to get into zencart admin i just need to type mydomain.com/zencart/admin

    I get a 404 error - page not found. What am i doing wrong?

  2. #2
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
    10,569
    Plugin Contributions
    25

    Default Re: Cannot log in to Admin

    One of the security recommendations for Zen Cart is that the admin folder be renamed. Might you have done that?

    Alternatively, are you sure that you installed it a subfolder called zencart and not somewhere else?
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  3. #3
    Join Date
    Jun 2010
    Posts
    3
    Plugin Contributions
    0

    Default Re: Cannot log in to Admin

    Didn't get around to renaming the admin folder yet. I was able to get into admin when I first installed Zencart but didn't get a chance to try again until today. The only folder I can find is one called fantasticodata/zen_cart with a file in it called hopefulhounds/store.

    Sorry I am so computer illiterate about this. Should I just try to reinstall Zencart? Would that hurt anything?

  4. #4
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,718
    Plugin Contributions
    13

    Default Re: Cannot log in to Admin

    have you tried mydomain.com/store/admin where mydomain.com is your domain name?
    A little help with colors.
    myZenCartHost.com - Zen Cart Certified, PCI Compatible Hosting by JEANDRET
    Free SSL & Domain with semi-annual and longer hosting. Updating 1.5.2 and Up.

  5. #5
    Join Date
    Jun 2010
    Posts
    3
    Plugin Contributions
    0

    Default Re: Cannot log in to Admin

    I just tried that and got a log-in page but it would not accept my log in or password OR email address.

  6. #6
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,718
    Plugin Contributions
    13

    Default Re: Cannot log in to Admin

    Time to head over to the tutorials at https://www.zen-cart.com/tutorials/index.php?article=2
    A little help with colors.
    myZenCartHost.com - Zen Cart Certified, PCI Compatible Hosting by JEANDRET
    Free SSL & Domain with semi-annual and longer hosting. Updating 1.5.2 and Up.

 

 

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