Forums / Built-in Shipping and Payment Modules / Wrong Canadian Post Code vs UPS

Wrong Canadian Post Code vs UPS

Locked
Results 1 to 4 of 4
This thread is locked. New replies are disabled.
27 Jun 2010, 20:21
#1
rfree190 avatar

rfree190

Zen Follower

Join Date:
Sep 2007
Posts:
176
Plugin Contributions:
0

Wrong Canadian Post Code vs UPS

I'm using V1.3.8a and have the standard UPS mod installed. When shipping to Canada, I noticed that if the Post Code is entered wrong, the customer gets stopped at step 1 of 3 in the checkout process, without any errors showing. It just stops. The only real indication that something is wrong is it doesn't show any UPS shipping options.

But, if I enter a Bad US Zip Code on a US address, it does throw an error, stating:

We are unable to obtain a rate quote for UPS shipping.
Please contact the store if no other alternative is shown.


Can I get the system to also throw an error for the Canadian version? At least the customer would know why they can't checkout.

Thanks!
28 Jun 2010, 00:59
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Posts:
62,757
Plugin Contributions:
1

Re: Wrong Canadian Post Code vs UPS

You can do a search in the Tools ... Developers Tool Kit ... for:
We are unable to obtain

and search the Catalog ...

Change the text to anything you like ... :smile:
01 Jul 2010, 21:28
#3
rfree190 avatar

rfree190

Zen Follower

Join Date:
Sep 2007
Posts:
176
Plugin Contributions:
0

Re: Wrong Canadian Post Code vs UPS

Ajeh:

You can do a search in the Tools ... Developers Tool Kit ... for:
We are unable to obtain

and search the Catalog ...

Change the text to anything you like ... :smile:


I guess my question is, how do I get ZenCart to throw the same error for Canadian Post Codes when they are wrong? Right now, there is no error, just a STOP in action...
02 Jul 2010, 05:58
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Posts:
62,757
Plugin Contributions:
1

Re: Wrong Canadian Post Code vs UPS

Try changing the text:
We are unable to obtain a rate quote for UPS shipping.
Please contact the store if no other alternative is shown.


To something like:
We are unable to obtain a rate quote for UPS shipping.
Please check your shipping address and zip code.
Please contact the store if no other alternative is shown.