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  1. #1
    Join Date
    Jul 2010
    Posts
    3
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    Default White Screen On Installation

    Hi, I'm hoping I can get some help with an install. I've installed this product on other servers and it's worked fine but I'm failing for some reason and I'm not getting any error messages, only a white screen.

    The installation fails at

    zc_install/index.php?main_page=config_checkup&action=write

    with a blank page and no errors in the error_log that I can see.

    The files in the zencart directory are all 777 (lecture me later).

    I simply don't see any errors but it's failing. Any thoughts?

    The cache log is:

    NA: Webserver => Apache/2.2.0 (Linux/SUSE)
    NA: HTTP Host => someplace.com
    NA: Path_Translated => /var/www/html/zencart/zc_install/index.php(SCRIPT_FILENAME)
    NA: Real Path => /var/www/html/zencart
    NA: Server Free Disk Space => 21.53 GB
    NA: PHP O/S => Linux
    NA: PHP API Mode => apache2handler
    NA: PHP Max Execution Time per page => 30
    OK: Register Globals => OFF
    OK: MySQL Support => ON
    OK: PHP Version => 5.1.2
    OK: PHP Safe Mode => OFF
    OK: PHP Sessions Support => ON
    OK: PHP Session.AutoStart => OFF
    OK: PHP session.use_trans_sid => OFF
    OK: Suggested SQL Cache Folder => /var/www/html/zencart/cache
    OK: PHP magic_quotes_runtime setting => OFF
    OK: PHP magic_quotes_sybase setting => OFF
    WARN: PHP GD Support => OFF
    WARN: PHP ZLIB Compression Support => OFF
    OK: PHP OpenSSL Support => ON
    OK: PHP cURL Support => ON
    OK: CURL NON-SSL Capability => Okay
    OK: CURL SSL Capability => Okay
    OK: PHP Upload Support => ON upload_max_filesize=8M; post_max_size=8M
    OK: PHP Upload TMP dir =>
    NA: PHP include_path => .:/usr/share/php5:/usr/share/php5/PEAR
    NA: PHP SMTP destination => localhost
    NA: PHP sendmail path => /usr/sbin/sendmail -t -i
    NA: PHP sendmail 'from' =>
    OK: PHP open_basedir restrictions =>
    OK: PHP Output Buffering (gzip) => ON
    OK: PHP XML Support => ON
    OK: PHP Session.Save_Path => /var/www/html/zencart/cache-->Writeable
    OK: includes/configure.php => Writeable
    OK: admin/includes/configure.php => Writeable
    OK: cache => OK 777 read/write/execute
    OK: images => OK 777 read/write/execute (INCLUDE SUBDIRECTORIES TOO)
    OK: includes/languages/english/html_includes => OK 777 read/write (INCLUDE SUBDIRECTORIES TOO)
    OK: media => OK 777 read/write/execute
    OK: pub => OK 777 read/write/execute
    OK: admin/backups => OK 777 read/write
    OK: admin/images/graphs => OK 777 read/write/execute
    PHP Extensions compiled: libxml, xml, standard, SimpleXML, SPL, session, Reflection, date, pcre, apache2handler, curl, mcrypt, mhash, mysql, odbc, openssl
    ------------------------------


    ---------------
    Jul 09 2010 10:44 -- database_setup1
    Installer - Page: database_setup -- collected information: Array
    (
    [language] => english
    [DIR_FS_SQL_CACHE] => /var/www/html/zencart/cache
    [DB_TYPE] => mysql
    [DB_PREFIX] =>
    [DB_CHARSET] => latin1
    [DB_SERVER] => localhost
    [DB_SERVER_USERNAME] => erased
    [DB_SERVER_PASSWORD] => Y0dod2NHRnpjdz09
    [DB_DATABASE] => zencart
    [STORE_SESSIONS] => db
    [USE_PCONNECT] =>
    [SQL_CACHE_METHOD] => none
    )

  2. #2
    Join Date
    Jul 2010
    Posts
    3
    Plugin Contributions
    0

    Default Re: White Screen On Installation

    Just to add to this. I noticed that the configure.php files in both admin and includes were a file size of 0 so I created new ones and copied them to the server from another test install that worked. I'm still failing and it won't let me get past the point mentioned in the prior post.

    I'm also running the newest version of zencart as download from the zencart site and the configure.php files were copied from a successful install using the same version.

  3. #3
    Join Date
    Jul 2010
    Posts
    3
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    0

    Default Re: White Screen On Installation

    Case closed, if anyone ever reads this.

    Talk about going down the wrong path. When I was ftping files to the server it was apparently created 0 sized files, seemingly at random, but I'm sure not.

    I've used these ftp programs on this server hundreds of times so my only guess as to what has changed is that we recently messed around with vsftpd to chroot the directories. Possibly in that process we flipped a variable somewhere that caused it to load things in the wrong transfer type.

    What a pain in the....

 

 

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