thanks again for the help very much appreciated.
Looks like it may be a slight problme as it takes the same to load the page as the others, except the other php based app i have installed (osticket) is on the same server just on a subdomain of a different domain and it loads instantly and so does the info.php file.
Still waiting for a snr tech to get back to me from the host so they will hope fully be able to see the problem
thanks again, help and advice is much appreciated



