Download links not always generated

[DrByte]

Zbigi, none of those apply to you.

If there are no download links, then your customer did NOT choose a download choice when they added the product to their cart.

[Zbigi]

Yes, he didnt't check the radio button, becouse it is already checked. It is only one option and is checked, therefore nobody check it (I would do the same). Maybe I have to write small notice 'please, check it anyway!' . But anyway I tried to check and it did not work there no download links.

[DrByte]

Click "Reply" below, and answer all the questions listed in "Posting Tips".

[Zbigi]

ad 1. ZenCart Version: 1.3.9f
ad 2. No upgrade
ad 3. Addons: zencart_v1.3.9b_pl_utf8
ad 4. Customisation: less sideboxes
ad 5. no display errors
ad 6. no problems with server ( Linux 2.6.32.21.core2.40 + PHP 4.4.7-0+tld0 (Zend: 1.3.0)+ MySQL 5.0.91+tld0-log+Apache/2.0.54 (Debian GNU/Linux) PHP/4.4.7-0+tld0 with Suhosin-Patch mod_ssl/2.0.54 )
ad 7.YES. I looked in the FAQ area
ad 8. YES I serched forum and find this thread
ad 9. directly after instalationa
ad 10. It is not my first shop. I have experiences with CubeCart and Oscommerce) It is my first ZenCart shop. I installed version 1.3.7 and it worked well, but i was not sure about the source of the package and I drop it and install this version.

[DrByte]

What's the URL?
And what payment module are you using when you're having this problem?

[Zbigi]

I use Dotpay(in poland) it is (Allpay in USA) the shop is not public yet but the url is isklepDOTzoopsychologDOTeu.
Dotpay provide all kind of transaction. downloadable product cost 9,9. zł.
When you want try to buy let me know i make the payment in the test modus

[Ajeh]

If you complete an order ... do you see the Attribute on the Order Admin?

If so, do you see reference to the Download on the Order in the Admin?

You would see a box with where is lists:
Order Download Status

Do you see any of this?

[Zbigi]

No, I don't see any atrtribute in th order admin. In the order list and in the order inside. I see it, when I manually put the order in the table "orders_products_download". No infomation during the order proccesing is written in this table and I thing it is the proble

[DrByte]

ad 3. Addons: zencart_v1.3.9b_pl_utf8

Where did that come from?

[Zbigi]

It comes from http://www.zen-cart.com/index.php?ma...oducts_id=1641.
Thank You for your fast reaction. I did not expect it. Unfortunately next two weeks I will be absent. I hope, You solve the problem. I am back on 15 October and until then I am sailing. And in my humbly opinion, You give very good support.