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  1. #1
    Join Date
    Jun 2010
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    The great midwest... Well, okay, it's not so great, but I'm stuck here!
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    help question Problem with blank pages

    I'm having issues with my test page. I backed up after I had the problem. I was working in another area, and didn't realize that the images weren't showing up on my products page before backing up. So I can't restore to an earlier time, hard lesson learned. always test each page before you back up.

    Here's my problem - The area that I'm having issues shows up in my SHIRTS category. I made the Shirts category, then I made a sub-category called WORK SHIRTS - then in that Work Shirts sub-category I entered 8 different products. I saved everything in the MAIN DIRECTORY.

    When I click on Shirts/Work Shirts, the only thing that shows up is the ALPHA SORTER DROPDOWN. If I go into my Product Listing and disable the Alpha Sorter Dropdown, then refresh my page, it's blank.

    HOWEVER, I have a sub-category in the SHIRTS folder called CASUAL SHIRTS. It only has 1 shirt in it - when I click on it, the shirt shows up. So I tried adding a NEW PRODUCT to the Casual Shirts - clicked on it, and once again I got the Alpha Sorter. I disabled Alpha Sorter and that entire category is blank, even though it shows in the left sidebar that there are products in it. I deleted that 2nd item in the CASUAL SHIRTS, so if you click on it, you will see product.

    So then I read about possible problems. I went into my cache, and checked my Debugger - I had several error messages that showed up, all to do with my Ajax and Tabbed Pro modules which I'm not using. So I backed those files out of my server. Then I cleared my cache, leaving only the .htaccess and the index.php files in it. I went through my site, clicking on pages, refreshed my FileZille, no debugging messages are showing up.

    So then I did it manually, I made a local folder in the includes folder, and uploaded a configure.php file that I made as per zen intructions. When I accessed my site, I got that yellow triangle at the top, showing that what I did was active, but I didn't see any error messages by clicking on any of the pages.

    I've gone through all of my settings in PRODUCT LISTING, PRODUCT INFORMATION, LAYOUT SETTINGS, I can't find anything that would be set to make these images not show.

    I went to web developer, I show several warnings and errors when I click on the ERROR CONSOLE - but I don't see anything that I think would make this area not work.

    Once again, I'm totally baffled. Surely I won't have to rebuild my entire cart, I'm hoping there is something I can do to find and correct this problem. I hope I've been explicit enough with the information I'm giving you.

    my test site is

    http://redkapworkwear.com/testsetup/

    here are my Product Listing settings

    Display Product Image 1
    Display Product Manufacturer Name 0 Info
    Display Product Model 0 Info
    Display Product Name 0 Info
    Display Product Price/Add to Cart 3 Info
    Display Product Quantity 0 Info
    Display Product Weight 0 Info
    Display Product Price/Add to Cart Column Width 125 Info
    Display Category/Manufacturer Filter (0=off; 1=on) 1 Info
    Prev/Next Split Page Navigation (1-top, 2-bottom, 3-both) 3 Info
    Display Product Listing Default Sort Order Info
    Display Product Add to Cart Button (0=off; 1=on; 2=on with Qty Box per Product) 1 Info
    Display Multiple Products Qty Box Status and Set Button Location 3 Info
    Display Product Description 150 Info
    Product Listing Ascending Sort Order + Info
    Product Listing - Layout Style columns Info
    Product Listing Descending Sort Order - Info
    Product Listing - Columns Per Row 3 Info
    Include Product Listing Alpha Sorter Dropdown true Info
    Include Product Listing Sub Categories Image false Info
    Include Product Listing Top Categories Image false Info
    Show SubCategories on Main Page while navigating 1 Info


    ------------------------------------

    Previous Next - Button and Image Status 0
    Previous Next - Navigation Includes Category Position 1 Info
    Previous Next - Navigation Includes Category Name and Image Status 0 Info
    Previous Next - Navigation Bar Position 1 Info
    Previous Next - Button and Image Settings 0 Info
    Previous Next - Sort Order 1 Info
    Previous Next - Image Width? 50 Info
    Previous Next - Image Height? 40 Info
    Products Info - Products Option Name Sort Order 0 Info
    Products Info - Product Option Value of Attributes Sort Order 1 Info
    Product Info - Show Option Values Name Below Attributes Image 1 Info
    Product Info - Show Sales Discount Savings Status 1 Info
    Product Info - Show Sales Discount Savings Dollars or Percentage 1 Info
    Product Info - Show Sales Discount Savings Percentage Decimals 0 Info
    Product Info - Price is Free Image or Text Status 1 Info
    Product Info - Price is Call for Price Image or Text Status 1 Info
    Product Quantity Box Status - Adding New Products 1 Info
    Product Reviews Require Approval 1 Info
    Meta Tags - Include Product Model in Title 1 Info
    Meta Tags - Include Product Price in Title 1 Info
    Meta Tags Generated Description Maximum Length? 50 Info
    Also Purchased Products Columns per Row 3 Info

    -----------------------------------------

    Thanks once again for any help you can give me.
    Last edited by strugglingnovice; 12 Jul 2010 at 04:43 PM.
    I DID IT, I actually built a working cart, with the help of so many of you, Stevesh, Schoolboy, RescoCCC, to name a few. I just take one bite out of the elephant at a time and try to keep my sense of humor...

 

 

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