Customer log in

[imiq]

My customers can not log in. I have recently had my SSL installed and a dedicated IP address added to my site and now customer log in is not working. What am I missing?

[mprough]

Have a link?

What version Zen Cart?

What version php?

~Melanie

[eVelt]

test this
go to admin>configure>Sessions:
Recreate Session set it to False

ie can have some problems, after a while test it, you may be able to tern it on again

tell us if this worked for you

[mprough]

test this
go to admin>configure>Sessions:
Recreate Session set it to False

ie can have some problems, after a while test it, you may be able to tern it on again

tell us if this worked for you

DO NOT DO THIS.

This causes an insecurity whereas shoppers can access each other's cart and accounts.

~Melanie

[eVelt]

sorry i did not know that

test your login in Firefox tell us if it goes thru
also try to disable the ssl and see how your store acts

[imiq]

Thank you Melanie

I am running zen cart 1.3.9d

www.imiqpaddlesports.com/shop is my

and I am running Version 5.2.13 of PHP

After further investigation it the login issue. It only occurs when you try to login from the login at the top of the pages. if you come through as a new customer, no problem and if you come through the checkout then also no problem.

regards

Cam

it does not work on either Firefox of IE.

[mprough]

First thing, this below needs fixed. Your login page has an unsecured element loading.

<script type="text/javascript" src="http://info.template-help.com/files/ie6_warning/ie6_script_other.js"></script>

~Melanie

[imiq]

Thank you... where did you find this script? I don't seem to be able to find it? to be honest I don't think it is required to load?

[mprough]

I found it in the source....

In your Admin, Tools >> Developers Toolkit you can search for it

~Melanie

[imiq]

Thank you... found it and will change it...