Change email for order auto response

[mrsam999]

I am having trouble finding where I can change the body text for the auto response email that is sent to customers on completion of their orders.

Can anyone tell me where to go to put our custom message into this email?

Thanks

[DrByte]

What exact text would you like to change? or What existing text would you like to add your custom message "after"?
Is this "custom message" just some more static text? or is it dynamic?

[mrsam999]

We have a special coming up that will let customers get a two for one on the first three items they order and want to indicate that they are receiving those extra items. We are also changing shipping schedules so that shipments are sent twice a week and want to let people know this has changed and they can expect their items to be shipped within 5 days.

I think this should be able to be handled with static text.

Thanks for your help with this. I am well versed in HTML, CSS, SQL and PHP but a complete beginner in Zen Cart. I am excited about learning it but need to help my friend with his cart right now while I get up to speed.

[DrByte]

Okay, I understand the business need. And I think you're talking about the emails that are sent when the admin marks the order as Shipped/Delivered from the Admin->Customers->Orders screen, correct?

But you didn't answer my questions. Which EXACT existing text do you want this new message to show up after?

[mrsam999]

OK - here is the current email that is sent to the customer to confirm their order.

From: "Aquadine" <[email protected]>
To: "Kimberly Seanor" <[email protected]>
Sent: Monday, July 26, 2010 10:03:20 AM
Subject: Order Confirmation No: 11529

Order Confirmation from Aquadine

Kimberly xxx

Thanks for shopping with us today!
The following are the details of your order.
------------------------------------------------------
Order Number: 11529
Date Ordered: Monday 26 July, 2010
Detailed Invoice:
https://xxxxxxxxxxxxxxxxxxxxxxxx
/index.php?main_page=account_history_info&order_id=11529

Products
------------------------------------------------------
4 x Cichlid DuraFlake - 8 ozs. = $51.88
------------------------------------------------------
Sub-Total: $51.88
Table Rate (Best Way): $0.00
Sales Tax: $0.00
Total: $51.88

Delivery Address
------------------------------------------------------
Kimberly xxx
xxxx Daisy Street
Healdsburg, CA 95448
United States

Billing Address
------------------------------------------------------
Kimberly xxx
xxxx Daisy Street
Healdsburg, CA 95448
United States

Payment Method
------------------------------------------------------
Credit Card

Visa XXXXXXXXXXXXxxxx


We need to add text to indicate that they will be receiving two for one on the first three items ordered and that shipping dates have changed to twice a week so their order will ship within five days.

[DrByte]

Okay, so use the Developers Toolkit to search for "following are the details of your order":
https://www.zen-cart.com/tutorials/index.php?article=38
https://www.zen-cart.com/tutorials/index.php?article=39
That will show you where the text is stored. You can then insert your own text to appear alongside that text.

[mrsam999]

Thanks for the help on this.