Hi there,
I have two issues... I have sent a gift certificate to a customer twice now... the first time, she got it, tried to appy it and it wouldn't work... when I went into admin, I saw that she still had her g.c. under her customer profile, however, under the g.c. area, it says redeemed. There is no order for her either.
So, I sent her another one thinking that the first got hung up somehow, but she says it's not working either.

In the meantime, I had a teammember try to use their discount code and she says it doesn't work either.


Help!!!

http://thecharactercafe.com

Thanks so much for any ideas,
Kendra