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  1. #1
    Join Date
    Jul 2006
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    Montreal, Canada
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    Default [Done v1.3.9d] contact us message not saved

    Hello.
    installed 139c , added captcha to contact us page . i noticed message typed in message box will disappear if page reloaded during any alert .. ex. if customer miss type the captcha or even forget any required field..
    any fix or solution for this problem ?

  2. #2
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
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    Default Re: contact us message not saved

    Best check the contributions support thread for this.

    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  3. #3
    Join Date
    Jul 2006
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    Default Re: contact us message not saved

    thanks.
    issue is not the captcha mod .. issue seems to be with server (wampserver ) on window. Name and Email address box is not effected , but message box is . , test done on clean install with no mod ..

  4. #4
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
    Posts
    7,033
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    31

    Default Re: contact us message not saved

    Quote Originally Posted by tony_sar View Post
    thanks.
    issue is not the captcha mod .. issue seems to be with server (wampserver ) on window. Name and Email address box is not effected , but message box is . , test done on clean install with no mod ..
    open includes/templates/YOUR_template/tpl_contact_us_default.php

    find the following section of code:

    PHP Code:
    <label for="enquiry"><?php echo ENTRY_ENQUIRY '<span class="alert">' ENTRY_REQUIRED_SYMBOL '</span>'?></label>
    <?php echo zen_draw_textarea_field('enquiry''30''7''''id="enquiry"'); ?>

    and replace with the following:

    PHP Code:
    <label for="enquiry"><?php echo ENTRY_ENQUIRY '<span class="alert">' ENTRY_REQUIRED_SYMBOL '</span>'?></label>
    <?php echo zen_draw_textarea_field('enquiry''30''7'$enquiry'id="enquiry"'); ?>

  5. #5
    Join Date
    Jul 2006
    Location
    Montreal, Canada
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    Default Re: contact us message not saved

    Thank you Clyde .
    it worked.
    this seems to be a little bug in 139c.
    this is first time I started to test zc i know it was ok on older version of zencart 138a or so ..

  6. #6

    Default Re: [Done v1.3.9d] contact us message not saved

    I used the fix for the contact form and it worked great. But I'm having the same issue w/ the Tell a Friend form.

  7. #7

    Default Re: [Done v1.3.9d] contact us message not saved

    Also - both Reviews & Tell A Friend have the same problem. However, the create account page seems unaffected.

 

 

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