Unable to upload media using media manager

[ThomasT]

Hello!

I've been unable to upload .mp3 files to my /media folder using the media manager. I even set my permissions to 777 as a test, and they won't upload.

I've set .mp3 as one of the uploadable file types and I've tested files that have the .mp3 exte4nsion added and removed.

Still doesn't work.

Any idea what I can do as a further test to debug?

Thanks!

T

[ThomasT]

If it helps:

I'm hosted by Fat Cow hosting. They don't support Zen Cart, but they do have an installer, so I'm guessing that my hosting package SHOULD allow for the upload functionality of media manager.

Also, I'm following the instruction found in this link

https://www.zen-cart.com/tutorials/i...hp?article=119

If these are outdated or incorrect, please let me know.

Thanks!

T

[ThomasT]

This is my Zen Cart Version:

Zen Cart 1.3.8a
Patch: 1::
Database Patch Level: 1.3.8

[DrByte]

Must be something amuck with your hosting/server setup.
I've never had a problem with that in v1.3.8a.

Granted, if you're just setting up a new shop, you're better advised to use the latest version of Zen Cart, instead of the old version you've got which also has known security vulnerabilities.

[doooomed]

I have problems myself with larger size mp3 files, they will never upload. Maybe there is an upload size limit?

[DrByte]

I have problems myself with larger size mp3 files, they will never upload. Maybe there is an upload size limit?

https://www.zen-cart.com/tutorials/i...hp?article=406

[ThomasT]

Hey, Dr. Byte. Thanks for the advice.

I uploaded the new version of Zen Cart into a /demo directory, and I was having the same problems. It turned out to that the permissions on my hosted server were screwed up.

So now, I'm able to upload using the new version of Zen Cart (1.3.9) in the /demo folder but not using 1.3.8a in the main directory.

Due to technical problems, my store has no products, sales or content. The only thing it has are the page designs which I don't want to lose.

I read the three easy steps to upgrading zen cart

https://www.zen-cart.com/tutorials/i...hp?article=108

but I'm hoping that there might be an easy solutions, such as deleting the old version of Zen Cart, uploading the new version of Zen Cart, and then uploading just the older css and files that control the look and feel of the site (as it exists today).

My question: would the method I described above be advisable, or should I just perform the upgrade as recommended in the link I included?

Here's a link to my store:

http://dymaxion.fm

Thanks!

T

[ThomasT]

OK, I just used winmerge to move my original 1.3.8a files (on the left of the winmerge interface) to the new 1.3.9 files (on the right of the winmerge interface) and it did the eaxct opposite - the original files were erased and the new files were placed in their stead. Fortunately, I have the original files on my server.

My assessment at this point is that there is no easy or reasonably safe way to upgrade Zen Cart without taking a day off of work to devote to the process.

Dr. Byte, you mentioned security problems with 1.3.8a. How serious are these? Considering the upgraded process, a few minor bugs might acceptable than destroying my site through an esoteric upgrade method if there are easier fixes.

Thanks!

T

[ThomasT]

Perhaps I'm just confused about this conceptually - it seems to me that if I "merge" or replace the old files with the new files then it seems that I'm bascially deleting all of the content that is different in the new version, therefore I'm uploading the old version to my server.

All I want to keep is the front-end interface. When I upgrade Expression Engine, I just make a backup of my template files and upload the functional code of the new version and install. That way I'm using the old front-end interface with the new functional code of the upgrade and it can be done within ten minutes.

Is that possible with Zen Cart? I may not be understanding the upgrade process here.

Thanks!

T

[DrByte]

You're not understanding the process.

You need to identify all your customizations, and then copy those customizations into the new version's files. Merely overwriting files isn't going to solve anything.