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  1. #1
    Join Date
    Dec 2008
    Posts
    55
    Plugin Contributions
    0

    Default Canada Post module error

    I am receiving this error, has not happened before.

    Item is too large to be packed.
    If you prefer to use Canada Post as your shipping method, please contact the In The Box Sportscards & Collectibles via Email.

    What do I need to do to rectify this situation?

    Thanks in advance,

    Les McDonald
    In The Box Sportscards & Collectibles

  2. #2
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Canada Post module error

    The product dimensions and/or weight you've set in your admin exceeds the available options you've configured for box-types in your CP SellOnline profile on the CP website.
    Additionally, if you've *not* checked the box that says "ships in original box", then it might be attempting to combine multiple products from your cart into one box, and again not being able to find a box big enough (or able to handle the weight) as per your settings you've configured in SellOnline.
    .

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