Intallation Problem

[DrByte]

That typically happens if a PHP error is occurring on the page. While there's no error shown in the screenshot you provided, there may still be one.
While it feels a little unlikely to be the exact solution, try making this code change, and see if it helps: http://www.zen-cart.com/forum/showpo...23&postcount=5

Failing that, try editing /zc_install/includes/installer_params.php and change the STRICT_ERROR_REPORTING from FALSE to TRUE. Then try again, and report any error messages you see.

[freezerman]

I am a little confused I located the php file but unsure what to change.
Copy as follows:
if (PHP_VERSION >= '5.3' && ini_get('date.timezone') == '')
{
die('ERROR: date.timezone not set in php.ini. Please contact your hosting company to set the timezone in the server PHP configuration before continuing.');
} else {
$baseTZ = date_default_timezone_get();
date_default_timezone_set($baseTZ);
unset($baseTZ);
}

I also tried changing your second suggestion but still same message.
Thank you so much for your patience

[DrByte]

the } else { would be replaced by the code highlighted in red in the post I mentioned.

[freezerman]

Tried both suggestions thanks but still no joy. Any further advice?
I was thinking to completely remove the site and start again.

[DrByte]

A fresh upload often solves a myriad of problems caused by prior failed uploads.

[kobra]

Do you currently have an htaccess file in your account?

Check to see if there is a directive in it for files types and add .php if it is not included

[DrByte]

Do you currently have an htaccess file in your account?

Check to see if there is a directive in it for files types and add .php if it is not included

kobra, that's not going to work ... since if you look at the screenshot, he can obviously load the initial installer pages just fine.

The problem is that something else is triggering the download; most likely a PHP error is setting some header output and then triggering an alternate response (downloading) instead of generating the correct HTML to output as a normal page.

Adding htaccess directives is not going to solve this problem.