Intallation Problem

[DrByte]

Do you currently have an htaccess file in your account?

Check to see if there is a directive in it for files types and add .php if it is not included

kobra, that's not going to work ... since if you look at the screenshot, he can obviously load the initial installer pages just fine.

The problem is that something else is triggering the download; most likely a PHP error is setting some header output and then triggering an alternate response (downloading) instead of generating the correct HTML to output as a normal page.

Adding htaccess directives is not going to solve this problem.

[kobra]

Adding htaccess directives is not going to solve this problem.

OK...Was a thought...

[freezerman]

Hi Guys,
I have once again uninstalled the cart on the server then re-uploaded but still no joy. As I indicated on a previous post I have completed hash checks and everything appears to be fine.
Any other ideas?

[DrByte]

I can't recreate the problem. But then again, it's a very rare one, and almost certainly a result of something to do with your server.

Does the download prompt appear immediately, or only after a brief delay?

[freezerman]

There is a delay of about 10-15 seconds

[DrByte]

Okay, so that means it's attempting to do the system inspection, but failing somewhere before it can properly draw the results screen.
In your /cache/ folder there will be several zcInstall .log files. Is it recording any PHP errors there?

[freezerman]

Will check.