Hello all,

I'm new to this forum, actually just discovered it today when looking for a contact number for ZC. I hope this is the right place to post this question.

I hope someone here can help me with my particular problem, I've looked over the FQ's but don't see anything related.

It seems that Paypal was not interfacing correctly with ZC for a period of time.
After speaking with PP this morning, I think the issue is resolved however......

Over the weekend I received 3 orders prior to the repair action.
I have no record through ZC as to what the orders are for nor any shipping information for the customer, they don't even show up as customers.

The only reason I knew of the orders is because of the PP notifications.

Is there a way to recapture the missing information without having to write to the customers thus looking unprofessional.

Thanks in advance.
Any help will be very much appreciated.

Thanks,
Diana