Checkout Pages Blank

[designgoddess]

As I go through the checkout process, login and shopping cart show up fine but then the checkout page http://www.visitctg.com/retail/index...ckout_shipping is completely blank ... how do i fix this?

[Ajeh]

Peek in the /cache directory and see if you have any debug logs to give you an indication to the problem ...

[designgoddess]

I was able to get rid of the blank page -- but now, it won't get past pstep 1 of checkout -- there is no shipping module:

and this is what i get:

While installing the shipping module the server shows the following error logs

[26-Aug-2010 18:16:02] PHP Warning: reset(): Passed variable is not an array or object in /hsphere/local/home/ctgroup/visitctg.com/retail/admin/modules.php on line 278

[26-Aug-2010 18:31:28] PHP Parse error: syntax error, unexpected T_DEFAULT in /hsphere/local/home/ctgroup/visitctg.com/retail/admin/modules.php on line 297

Kindly check with the same at your end and feel free to get back to us for further clarifications.

[Ajeh]

Can you check the files in:
/includes/modules/shipping

are all of the code files ...

And then check that the files in:
/includes/languages/english/modules/shipping

are all of the language files ...


Also check that for every file in the code module directory that there is a matching filename in the language directory ...

[designgoddess]

I am able to check the files -- but have no idea what I would be looking for -- this was supposed to be an easy one click install and I'm not having that success. I really need to get this working so we can start marketing a clients website.

The files that can be found in both of the directories you listed are:

flat
freeoptions
freeshipper
item
perweightunit
storepickup
table
ups
usps
zones

These files are in both directories ... what do i need to check in these files? I have access via dreamweaver.

[designgoddess]

There is a classic folder with an empty.txt file in the languages folder and there is not one in the modules/shipping ... what does this mean and how do i fix it?