BackUp ZC [Support Thread]

[pewe]

OK - this needs checking out on a server other than mine just in case the problem is just on my server which is running PHP 5.4.18 running on Apache 2.2.25.

To clarify my previous post:
On my server -
- If I use the compress (zip) function in my control panel admin, my whole site backs up and extracts perfectly.
- If I use this script the extraction fails IF any directory contains files or directories with a period (decimal point) in the name.

What was causing an issue were 2 things:
- Images subdirectories whith numers followed by periods (eg '1.Tools')
- A template which included fancybox which included a directory called 'fancybox-1.3.4'.

What is puzzling is why the zip function in the file manager in my control panel works (as does another backup script) with such file/directory names, but this script doesn't, as I would have thought they use the same zip utility on the server???

Perhaps someone could create a similar directory or install the template (from here) and backup their site then try extracting it as a further test.

Feedback would be appreciated.

[RixStix]

Hi again.

I have now done some tests and find I have a issue.
When trying to extract a downloaded full web site backup there were problems with 'corrupt archive' messages.

I have now determined that the cause of the problem is that within the 'images' directory are subdirectories with periods in the name - for example '1.Tools' or '2.Accessories'.

So the period in the directory name seems to cause a problem.

HOWEVER:
This problem does not occur when I use the compression routine in my control panel to zip the same directories, nor does it appear with another backup script I have that also compresses the directories/files in ZC (this is not a ZC plugin but does a similar job).

Anyone any suggestions as to how I can rectify this issue.

Thanks

Ditto here.
Website and database backups made from within cPanel & phpMyAdmin restore without any issues.
Neither Website or database backups made using this routine will restore.

Luckily these are backups made for our sandbox site between each addon and failure to restore is not as critical as it would be if needed to restore our live site.

[skipwater]

Ditto here.
Website and database backups made from within cPanel & phpMyAdmin restore without any issues.
Neither Website or database backups made using this routine will restore.

Luckily these are backups made for our sandbox site between each addon and failure to restore is not as critical as it would be if needed to restore our live site.

OK - this needs checking out on a server other than mine just in case the problem is just on my server which is running PHP 5.4.18 running on Apache 2.2.25.

To clarify my previous post:
On my server -
- If I use the compress (zip) function in my control panel admin, my whole site backs up and extracts perfectly.
- If I use this script the extraction fails IF any directory contains files or directories with a period (decimal point) in the name.

What was causing an issue were 2 things:
- Images subdirectories whith numers followed by periods (eg '1.Tools')
- A template which included fancybox which included a directory called 'fancybox-1.3.4'.

What is puzzling is why the zip function in the file manager in my control panel works (as does another backup script) with such file/directory names, but this script doesn't, as I would have thought they use the same zip utility on the server???

Perhaps someone could create a similar directory or install the template (from here) and backup their site then try extracting it as a further test.

Feedback would be appreciated.

Question:
Have you downloaded the zip file to your local system and then ran 7zip or something similar?
Or are you using cpanel unzip/restore on the web server?

Skip

[RixStix]

Question:
Have you downloaded the zip file to your local system and then ran 7zip or something similar?
Or are you using cpanel unzip/restore on the web server?

Skip

In my case, a cPanel website backup is downloaded to local. cPanel restore by selecting the downloaded file. no unzip necessary
In my case, a phpMyAdmin backup(Export/gzip) is downloaded to local. phpMyAdmin restore (Import) by selecting the downloaded file.

I did notice that a phpMyAdmin backup is in the 7MB range when gzip compression selected.
A BackupZencart file is in the 47MB range when gzip compression is selected. zip compression yields a 0MB file. tar compression yields a 0MB file.

Running winzip on the website backup yields the attached screenprint.
Attachment 13755

[skipwater]

RixStix

Have you tried 7zip on the website backup file?

Skip

[RixStix]

Have you tried 7zip on the website backup file?

Installed 7zip. Website files extract with quite a few filesize errors without identifying specific files. Not overly concerned about website files.
BU Database only. files appear in 2 places according the screen after the BU is completed. Tried all compressions. Both locations 0MB files. That is not what I expected.

Really glad I found this out when needed to restore BU sandbox files instead of really needing to restore the live site.

Quitting time for now. Another look tomorrow.

[skipwater]

Thanks for checking it with 7zip.

What it sounds like is that the script is over running the memory setting of php.

If you can control php settings in your .htaccess file try these settings.

php_value upload_max_filesize 30M
php_value post_max_size 30M
php_value max_execution_time 400
php_value mysql.connect_timeout 240
php_value memory_limit 1024M

Skip

[RixStix]

Thanks for checking it with 7zip.

What it sounds like is that the script is over running the memory setting of php.

If you can control php settings in your .htaccess file try these settings.

php_value upload_max_filesize 30M
php_value post_max_size 30M
php_value max_execution_time 400
php_value mysql.connect_timeout 240
php_value memory_limit 1024M

Skip

Will try tomorrow. Tnx

[RixStix]

Server didn't like that.

What I did this morning:
removed all log files.
removed all email archives.
Database size decreased from 42MB to 36.6MB

Backup #1: DB: yes, filetype: gzip, Backup sql files only
2 files created: *.sql in the admin/backup folder 4.29mb *.tgz in cache folder 889KB

Backup #2: DB: yes, filetype: zip, Backup sql files only
2 files created: *.sql in the admin/backup folder 42.57mb *.zip in cache folder 0b

Backup #3: DB: yes, filetype: tar, backup sql files only
2 files created: *.sql in the admin/backup folder 0b *.tar in the cache folder 0b

PHP Version: 5.2.17 (Zend: 2.2.0) PHP Memory Limit: 128M	PHP Safe Mode: Off
PHP File Uploads: On Max Size: 32M	POST Max Size: 8M
Database Data Size: 36,570 kB	Database Index Size: 6,914 kB

Zencart: v1.5.1 installed in sandbox.
DB upgraded from v1.3.9h
v1.5.1 plugin installed using NEW install option

[missinglife]

I am using backup zc Version: 1.0.7,
I got these error messages:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.26 (Unix) mod_ssl/2.2.26 OpenSSL/1.0.1e-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_fcgid/2.3.6 Server at the4thmuse.com Port 80

can anyone help me out!!!!
Thanks
Arwen