BackUp ZC [Support Thread]

[li-he-qi]

Skip, dream addon, I really want to have it fire up on my site.

The installing is fine, but when I try to backup my site I always got internal server error (seem like 500 error, the error don't say 500, also there is no error message both in server error logs and zencarr Cache fold.), it seems that godaddy just limit the memory/cpu use or something else, not know since I have little knowledge about codes.

My site information from zencart server infor page: zencart 1.3.9H, godaddy Linux shared hosting, PHP 5.2.17, PHP memory limit 64M, PHP File Uploads: On Max Size: 32M, Database: MySQL 5.0.92-log.

I have 2 sites both on godaddy shared hosting, one is free coming with a domain name on godaddy, on this site BankUp ZC works fine, whole site size is 111MB

On another site the whole site size is about 78MB, smaller than the free site, but I always failed, if I choose to only backup the SQL file or the files under the root directory, it did work.

I know this problem should be on Godaddy side, what should I mention when I contact Godaddy support ? or is there a workaround on the addon side, Skip ?

Thank you, for your great work