BackUp ZC [Support Thread]

[skipwater]

This second option anyway is just a test, as the needed backup is bigger than the amount of space I've available: I've just limited the amount of files and room in my tests, to be able to track down the problem.

The error you are getting is due to the limited drive space you have.

When you request a DB backup BackUp ZC stores a copy of the DB in YOURADMIN/backups. You should check that folder and delete any old DB backup files that you do not need. That might free up enough space on your drive.

Skip

[mickymix]

The error you are getting is due to the limited drive space you have.

When you request a DB backup BackUp ZC stores a copy of the DB in YOURADMIN/backups. You should check that folder and delete any old DB backup files that you do not need. That might free up enough space on your drive.

Skip

Hi Skip,
thank you for your precious hint, but...

Are you referring to the corrupted files problem, or to the two logs I've found in the /cache folder ?

The available disk space problem is something I'm aware of (and contantly keeping track of), but this was something I already knew and it's not my specific case: each time I run a backup I simply get the DB in /admin/backups too by hand and delete it from the server (which is always clean of old unused files...), as I only recently discovered that the DB backup is also included in the main file prepared by Backup ZC...

So my problem was not there... (I also got this same confirmation from my hosting, which momentarly raised my available drive and memory space, just for my testing purpouses).

I believe the main reason of my problems is reported in post #184, just two posts later...
But at the moment I do not have any clue on where to put my hands...

:-( :-( :-(

[skipwater]

Hi Skip,

I believe the main reason of my problems is reported in post #184, just two posts later...
But at the moment I do not have any clue on where to put my hands...

:-( :-( :-(

Your error [12-Mar-2013 11:27:04] PHP Warning: implode() [<a href='function.implode'>function.implode</a>]: Invalid arguments passed in /-myadmin-/backup_zc_download.php on line 230 comes from the $exclude_files settings. The $exclude_files setting is in YOURADMIN/backup_zconfig.php. Check to see if you are listing a folder that dose not exists on your server.

Skip

[mickymix]

Also, I've noticed that the first time I tried to make a backup and got this problem I found this error in the /cache folder:
[07-Mar-2013 20:45:08] PHP Warning: implode() [<a href='function.implode'>function.implode</a>]: Invalid arguments passed in /-myadmin-/backup_zc_download.php on line 230

Your error [12-Mar-2013 11:27:04] PHP Warning: implode() [<a href='function.implode'>function.implode</a>]: Invalid arguments passed in /-myadmin-/backup_zc_download.php on line 230 comes from the $exclude_files settings. The $exclude_files setting is in YOURADMIN/backup_zconfig.php. Check to see if you are listing a folder that dose not exists on your server.

Skip,
thank you for your explaination of this "part of the problem", which, as I said in my message is quite marginal to the main problem (I just entered it for the sake of precision, guessing it could be a side-problem...).

Do you have an idea of what the problem could be ???

Might this line in the <>head<> section of the page be the problem ?

<meta content="text/html; charset=utf-8" http-equiv="Content-Type"></meta>

[skipwater]

Skip,
thank you for your explaination of this "part of the problem", which, as I said in my message is quite marginal to the main problem (I just entered it for the sake of precision, guessing it could be a side-problem...).

Do you have an idea of what the problem could be ???

Might this line in the <>head<> section of the page be the problem ?

<meta content="text/html; charset=utf-8" http-equiv="Content-Type"></meta>

The type of the files have no bearing on how ZC Backup stores the files.

In your admin Configuration->GZip Compression check that it is set to 0 = off.

Skip

[mickymix]

In your admin Configuration->GZip Compression check that it is set to 0 = off.

Skip, it took me a while to understand that I first had to activate this menu option in admin permissions...

Anyway, no, it was not active, and has never been in the past...

In the meanwhile I'm trying to make some small backwards steps, to double check what made Backup ZC stop behaving correctly...

[mickymix]

The type of the files have no bearing on how ZC Backup stores the files.

Skip,
I've some more elements to get to a solution:

1. If I try to get the backup done from the ENGLISH version of the admin page, I get a perfectly working file (no corruption)

2. If I try to get the backup done from the ITALIAN version of the admin page, I get the same error as I reported (corrupted file).

This make me confident the error may be caused from the encoding of the pages, which is something I changed recently (as reported on my first post about this problem, some posts earlier...).

ALSO I've got the same error reported earlier (the one which made you think I entered a non present folder in the exclusion list) ONLY with the backup called from the Italian admin page...

BUT this should not happen, due to the fact that the contents of /admin/backup_zconfig.php is the same for both languages...

I double checked the files I translated and I don't think I entered any error... (but might let you see them for your investigation, if needed, just let me know how to...).

Any further idea ?

[skipwater]

Skip,
I've some more elements to get to a solution:

1. If I try to get the backup done from the ENGLISH version of the admin page, I get a perfectly working file (no corruption)

2. If I try to get the backup done from the ITALIAN version of the admin page, I get the same error as I reported (corrupted file).

This make me confident the error may be caused from the encoding of the pages, which is something I changed recently (as reported on my first post about this problem, some posts earlier...).

ALSO I've got the same error reported earlier (the one which made you think I entered a non present folder in the exclusion list) ONLY with the backup called from the Italian admin page...

BUT this should not happen, due to the fact that the contents of /admin/backup_zconfig.php is the same for both languages...

I double checked the files I translated and I don't think I entered any error... (but might let you see them for your investigation, if needed, just let me know how to...).

Any further idea ?

I just down loaded Italian Language Pack (complete) http://www.zen-cart.com/downloads.php?do=file&id=161 and install it.

Of course there is no language file for ZC BackUp so all the upper case strings show. When I run ZC Backup in Italian I do not get a corrupted file like you.

Can you attach the ZC BackUp admin language file so I can test.

You can also try renaming ZC Backup admin language file so zen cart can not see it. Then run ZC Backup with the upper case strings showing and see if it works.

Skip