Clicking Checkout shows Cookies not enabled message

[Vger]

Well the only "search" spider in the default Zen Cart spiders.txt file is actually named "seosearch", and as it begins with "seo" that shouldn't cause any problems. Unless you have added spiders yourself?

You do sometimes get problems with the names of spiders listed in that file conflicting with programmes. For instance there was a spider called "java" and if you had this spider in that file then it disabled a payment module for HSBC Bank.

Vger

[Audrea]

Thanks so much Vger. The spider "search" is the fifth one listed - it is a bit hidden at the top of the list with a few that are not sorted alphabetically. I think I have figured out a solution to my problem. I went to www.my-addr.com and looked at the user-agent information for each of my browsers. The only 2 browsers this happened with were IE8 and Firefox. I noticed that they both had entries in the user-agent field that contained the word "search". Did a little research online about the "MindQuizSearchToolbar 1.1" and found that it is a non-malicious adware toolbar put out by Zugo, ltd. that attaches itself to a browser. I was unable to remove it in IE using Tools>Manage Add-ons>Toolbars and Extensions (be sure Show>All Add-Ons is selected) because the option to delete it was grayed out (funny!). I was able to remove it in the Windows Control Panel>Programs and Features area though. It was simply called "Search Toolbar" there. Once removed, I rechecked the IE8 User-Agent info at www.my-addr.com and the string "MindQuizSearch Toolbar 1.1" was gone. Now the customer can login to my store with the default list of spiders and Prevent Spider Sessions = True. This process did not fix the issue with Firefox however. It looks like it's user-agent string "MindQuizSearchToolbar/1.2" refers to a toolbar add-on called "Torrent Finder Toolbar" but as of yet I haven't been able to find it on my system to remove it. I will post my steps when I get it figured out.

IE 8.0:
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; MindQuizSearchToolbar 1.1; GTB6.6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; InfoPath.2; .NET4.0C)

IE 8.0 after Search Toolbar removal:
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; GTB6.6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; InfoPath.2; .NET4.0C)

Firefox 3.6:
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729; .NET4.0C) MindQuizSearchToolbar/1.2

Firefox 3.6 after Search Toolbar removal (no change, still working on it!):
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729; .NET4.0C) MindQuizSearchToolbar/1.2

Safari 5.0:
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.19.4 (KHTML, like Gecko) Version/5.0.3 Safari/533.19.4

Google Chrome 8.0:
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/534.10 (KHTML, like Gecko) Chrome/8.0.552.237 Safari/534.10

Opera 9.80:
Opera/9.80 (Windows NT 6.0; U; en) Presto/2.7.62 Version/11.00

[Vger]

I was searching alphabetically, but I see it now.

You should, if you can find it, remove the Torrent Finder Toolbar. Torrent sites are most often used for illegal downloads and also (intentionally or not) home to viruses. For that reason I never use them and never connect to them (so see no reason to have a Toolbar which helps you to find them).

Vger