Moving servers

[DrByte]

ROFL. That's a self-signed certificate. It's not a legitimate SSL certificate. Whatever you've gotten needs to be removed and a real certificate put in place. Until then you'll just keep getting errors when trying to look at your site in SSL mode.

Further, if your hosting company has pointed your SSL traffic into an "https" folder, then they're forcing you into having to duplicate your entire site everytime you do an update. That's a very poor server configuration (very old-school, actually). If they have any clue what they're doing they'll point the SSL traffic to your main httpd/htdocs folder so Zen Cart can handle when to go into SSL mode or not. If they can't do that for you, find a host who can.

[Seahawk]

Many thanks for your help so far.

I am sorry for being thick, but what is a self-signed certificate and how does it differ from a legit one?

I thought I had bought a legit one from the hosting company.

bear in mind when answering, I am no expert at this sort of computing - although learning very rapidly...

I am beginning to think that I meed to move my site to a host that specialises in ZenCart sites...

Regards,

Nigel

[DrByte]

Tell your hosting company that the certificate they've put on your site is self-signed, and not issued by a Trusted Authority.
They'll know exactly what that means, and should fix it up in a couple minutes if they actually did buy a legit certificate for you.

And tell them to visit your HTTPS address: https://www.nairnshire-modelling-supplies.co.uk and see for themselves that the server is clearly not configured properly for SSL on your domain.

[Seahawk]

That's great, many thanks for your advice.

[Seahawk]

We gave up on our existing host and made the move to a trusted and certified Zen Cart host. The difference is unbelievable and the small cost of doing so has put our site on a much more secure and sound footing - in more ways than one. The moral of our story: get an expert to help and be prepared to pay a little to do so, for peace of mind. We were fortunate enough to make the move and get the site updated to the latest version and on a reliable ZenCart-friendly server with proper SSL protection before anything went wrong.

Our thanks to Edith - I am sure she knows who we are referring to. Now I can get on with the business of running my business and not frigging around with code I do not really understand.

My thanks to DrByte too - for making me think much more carefully about what I am doing and the risks.