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  1. #1
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    Default Master Categories ID's Keep Changing

    I've had this problem for a while but now it's becoming even more of a problem.

    I have a list of main categories (Designer). I upload all the products to start out in these by Designer categories.

    Then we link to other categories like "Dresses By Style" and "Dresses Shown In" which is color categories.

    The problem is, the master Categories ID keeps resetting magically to these other linked categories.

    I know how to do the Store Manager/Reset Master Categories ID but that does not fix it.

    I also know how to reset globally category-by-category in the Mulitiple Categores Links Manager at the bottom.

    But now, even when I try to reset the Master Category ID's back to the "Designer" category, it shows fixed in Zencart but on the site when you click on a product it still shows it in the other linked category.

    2 Problems I have found with this:

    1) When the customer clickes on a product in the main Designer category and clicks Next, they are not in a different category - like "short" or "ballgowns". Now they are no longer looking at "After Five" dresses, they are looking at "Short"

    2) On coupon code restrictions, it's not recognizing a restricted category because the Master Category ID is not that main Designer category.

    An example is "Hannah S Short" category. Product 27561. The "Hannah S Short" category is restricted from coupon code folswitch.

    But if you try to buy that product the coupon code works. Because it thinks it is in the "Short" category which is not restricted.

    We are using Zen Version 1.3.8 with several mods - testimonials manager, easy populate, and other various minor mods that I don't think are related.
    domain www.f i n d m y p r o m d r e s s . c o m

    We are desperate to fix this problem. Any answer to this? If not, the link function is basically unusable.

  2. #2
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    Default Re: Master Categories ID's Keep Changing

    I have an update to this post. I went into Coupon Admin and restricted code for non-designer categories (like "Short") and tested the product 27561 again and now it restricts like I want it to. But it looks like this is based on the website thinking it is in Short Master ID, not Hannah S Short. I reste the Master ID to be Hannah S Short and it shows that in Zen but not on site. So it looks like whatever the site thinks it is controls the coupon code restriction.

    But additional problem is that I have Alyce After Five category not on sale so should NOT be restricted from coupon code. But the coupon codes does not work (even though I reset it's Master ID to Alyce After Five because on the site, the navigation says it's main category is Short- which is restricted.

    And still the additional problem is why does the Master ID keep changing back in the Master Categories Link Manager to the wrong one? Maybe because the site navigation is ruling and keeps wanting to change it back in the Master Categories Link Manager?

    I am surprised I have not seen other posts about this apparent bug.

  3. #3
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    Default Re: Master Categories ID's Keep Changing

    If it's a bug then one will be able to recreate the problem in a fresh clean install of a new store using the latest version.
    Please list the exact steps to recreate the problem in such a clean environment.
    .

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  4. #4
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    Default Re: Master Categories ID's Keep Changing

    Quote Originally Posted by DrByte View Post
    If it's a bug then one will be able to recreate the problem in a fresh clean install of a new store using the latest version.
    Please list the exact steps to recreate the problem in such a clean environment.


    I tried it in a test zen, really bare bones with just a couple of products and it did not recreate the problem. But the problem is, it seems, on my live sites, to be just changing the master randomly to the category with the lowest category ID number.

    Any potential fix for this? Others MUST have this problem as well.

  5. #5
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    Default Re: Master Categories ID's Keep Changing

    Quote Originally Posted by nfallat View Post
    Others MUST have this problem as well.
    Can't recall any.

    Quote Originally Posted by nfallat View Post
    Any potential fix for this?
    http://www.zen-cart.com/wiki/index.p...Obscure_Issues
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  6. #6
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    Default Re: Master Categories ID's Keep Changing

    In v1.3.8, there are Known Bugfixes relating to this issue:
    http://www.zen-cart.com/forum/showthread.php?t=82619

    This is also a good time to check your Security Patches and Updates:
    http://www.zen-cart.com/forum/showthread.php?t=131115

    NOTE: all of these and more are done in the Current version of Zen Cart from our Home page ...
    Linda McGrath
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    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  7. #7
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    Default Re: Master Categories ID's Keep Changing

    Quote Originally Posted by Ajeh View Post
    In v1.3.8, there are Known Bugfixes relating to this issue:
    http://www.zen-cart.com/forum/showthread.php?t=82619

    This is also a good time to check your Security Patches and Updates:
    http://www.zen-cart.com/forum/showthread.php?t=131115

    NOTE: all of these and more are done in the Current version of Zen Cart from our Home page ...
    Thanks for the reply. Are you referring to just #2 below of my post? (coupon code restrictions). Or was there something, in general, about the master categories ID's changing in the first place to the lowest master category ID#? I didn't see the answer to that one. What I saw was the post that started:

    Problem: Discount Coupon Category Restrictions are not always working right ...

    Solution: change a function in:
    /includes/functions/functions_general.php

    My issues were:

    1) When the customer clickes on a product in the main Designer category and clicks Next, they are not in a different category - like "short" or "ballgowns". Now they are no longer looking at "After Five" dresses, they are looking at "Short"

    2) On coupon code restrictions, it's not recognizing a restricted category because the Master Category ID is not that main Designer category.

  8. #8
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    Default Re: Master Categories ID's Keep Changing

    If you apply the Known Bug Fixes to correct the Master Categories issue in your older version and then clean up your site, they should stay fixed now that the bug fixes are applied ...

    If they keep changing, then something else is going on that you will need to look into ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  9. #9
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    Default Re: Master Categories ID's Keep Changing

    Quote Originally Posted by Ajeh View Post
    If you apply the Known Bug Fixes to correct the Master Categories issue in your older version and then clean up your site, they should stay fixed now that the bug fixes are applied ...

    If they keep changing, then something else is going on that you will need to look into ...

    Apply which bug fixes? Just #37? I don't see any here that really seem to relate directly to the ID's changing issue except this one that refers to coupon code restrictions.

  10. #10
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    Default Re: Master Categories ID's Keep Changing

    Personally, a bug is a bug and you should be doing them all ... that is why they are listed to be fixed and were all fixed in the current release ...

    Anything with Categories and master_categories_id for sure ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 
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