TotalWebPP module: Your+card+has+been+declined but no error message?

[jonnyboy22]

hello my clienst site
http://www.bwb-usa.com

can accept transactions etc but we are having a problem with declined transactions.

when a transaction is declined im sent to
'http://www.bwb-usa.com/index.php?main_page=checkout_payment&payment_error=totalwebpp&error=Your+card+ha s+been+declined

problem is their isnt any error message on this page informing the customer something has happened? any ideas im stumped!

Im running the latest version of zencart.

[jonnyboy22]

any ideas peep?

I have checked

  if (isset($_GET['error_message']) && zen_not_null($_GET['error_message'])) {
  echo htmlspecialchars(urldecode($_GET['error_message']));
  }

and also

<?php if ($messageStack->size('checkout_payment') > 0) echo $messageStack->output('checkout_payment'); ?>

both are present.

Ive even tried changinf back to default template but im still not getting anything.

[kobra]

Who's payment processor are you using?

Using a card that you know is valid, can you reproduce this declined page?

Might be that the card used needed to be declined

After you determine this and if you want additional text displayyed
Use the developers tool kit to find the text and add to it
https://www.zen-cart.com/tutorials/index.php?article=38
https://www.zen-cart.com/tutorials/index.php?article=39

[jonnyboy22]

Hi thanks for the reply.

Im using total web solutions and their payment module. Usually works fine without any problems. (thus why i always use them)

Ive tried using a made up card and my old card which is no longer active. both dont display the error message.

Tried with a valid card and it lets me though fine and shows checkout sucsess + adds order to admin.

[jonnyboy22]

have attached the module see below

[kobra]

You should look for a support thread for that module or contact the author

[jonnyboy22]

hi

Im talking with total web now but its strange as its working with some sites but not others. (i would have thought it should either work or fail all the time)

Ive just done a clean install of zen (so no templates or sql database errors) and i still dont get the message

Is their any other payment module i can install to recreate the declined error?

thus if it another module displays the error then it must be the totalwebpp module right?

thanks again for your help

[DrByte]

That module uses $HTTP_GET_VARS instead of $_GET. Latest versions of PHP have deprecated the old $HTTP_GET_VARS supervar. As such, you should update the code.
Also, it's not necessary to "global $HTTP_GET_VARS" or $HTTP_POST_VARS. Those can be removed from all your "global" statements.

You really should give some thought to validating payments though. Presently you're doing nothing to verify that the payment really was successful. Unless you validate it, your storeowner should be personally verifying every order against the bank before doing any processing of each.

[jonnyboy22]

Hi Dr

thank you for your help. ill pass this infor onto total web who will hopefully be able to take it further.

One quick question though, is their any other payment module that can be quickly installed that will allow me to get a declined transaction just to see if it works with others?