File Uploads Issue

[mustang]

We're having a problem with uploading a file through the shopping cart. Please view the site at www.visionsoncanvas.com/store. The problem we are having is that when we upload files larger than 2 megs, the file doesn't show up. We have Configuration > Maximum Values > Maximum File Upload Size set to 200000000 and they don't show up. The server is configured to handle files as large as 50 megs. Is there a setting in the MySQL that defaults the file upload size to a maximum of 2 megs? Like I said, everything works perfectly when the file size is under 2 megs. Unfortunately, due to the type of business it is, there are going to be very large files uploaded. Any suggestions? Thanks.

[DrByte]

You need to have the PHP settings for both post_max_size and upload_max_filesize set large enough to handle the files you're uploading.

[mustang]

The php settings - That would be in the root directory for server? Or are those settings in the admin?

[bobdog]

Look for a php.ini file on your web server root directory. Use an ftp program to download it, and make the changes:

post_max_size =    30M ; Maximum size of POST data that PHP will accept.

upload_max_filesize = 30M ; Maximum allowed size for uploaded files

That should do it. The above example is max 30 meg upload.

[mustang]

The php.ini file sounded familiar when you mentioned it. I went to the server root directory, found the php.ini file and looked at both the post_max_size and upload_max_filesize and found that I'd already set them at 100M for another project. Any other ideas as to what might be causing the problem? I'm at a total loss for ideas. Thanks.

[bobdog]

Yes. Put the php.ini file in your store directory. Or look for a php.ini file in the store directory and edit that one.

[mustang]

There were 3 php.ini files on my server. One each under php, php4, and php5. The files for php and php5 were both set at 100M. The php.ini file for php4 was set at 8M for post_max_size and 2M for upload_max_filesize. I changed them both to 50M and we'll test to see if it made any difference. Hopefully, we got it. Thanks.

[mustang]

I'll look for a php.ini file in the store directory as well and edit that one too. thanks.