paypal payments not being accepted help

[scott513]

anyone?. im running out of hair to pull out

[stevesh]

Three customers out of how many ?

It's almost impossible to diagnose a problem like this without actually trying to complete an order.

Most here who use Paypal have a Paypal business account for accepting payments and a personal account for testing purposes. That should probably be your next move.

Also, the messages from two of the customers are way too vague to be of any help. I'd contact them to see if the specific problem they had was the same as the 'can't pass step two' one.

[scott513]

10-20 m customers now have had no issue.
one customer i contacted said he was clicking the paypal button to check out and this gave him the issue. he then clicked "the normal" check button and all was good.

i havnt yet gotten word back from the other customers if they tryed this or not.