order emails stopped sending

[indigobnb]

Nothing has changed in my system, but all of a sudden I'm not getting order confirmations, nor are the customers. Also, if I make a change to an order or send an email directly from zencart, they are not coming through either.

The only thing that is coming up in the error debugging (but it doesn't correspond with the order times) are these two errors. But neither of them look much like an email issue.

[21-Sep-2010 04:22:54] PHP Fatal error: Call to a member function get_template_dir() on a non-object in /home/content/68/6659768/html/zencart/includes/languages/english/credit_cards.php on line 46

[15-Sep-2010 08:43:44] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/content/68/6659768/html/zencart/includes/languages/english/modules/payment/SecurePay.php:114) in /home/content/68/6659768/html/zencart/includes/functions/functions_general.php on line 45


I'm not sure what the above errors mean, but everything else appears to be working okay.

[DrByte]

[15-Sep-2010 08:43:44] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/content/68/6659768/html/zencart/includes/languages/english/modules/payment/SecurePay.php:114) in ...

That's telling you that you've got an error on line 114 of that file. And, if that's the payment module your customers are using, then it's possible that it might be related to orders not completing properly.

ref: https://www.zen-cart.com/tutorials/index.php?article=87

[indigobnb]

Orders are completing fine (charges running okay, and orders are in the system). It just appears to be all of the email functions (notifications, sending emails, etc), that aren't working.

[DrByte]

When something breaks "all of a sudden", there's always a cause ... and it's usually something someone has changed, either with adding addons, customizing code, uploading bad files, a hacker damaging the site, or in the case of email, it could also be that your site/domain has been blacklisted or your hosting company changed something on the servers involved.