A customers order on 9/14/2010 on the order screen under the "ADMIN" tab appears to be proccessed except for the payment. It's status is "Pay Pal statusending Unilateral". What does this mean? The customers bank account has been debited but the payment was never credited to my pay pal account. It is somewhere in limbo.
My pay pal account is working fine as I have ordered supplies etc., daily. Please HELP!
Thread: Shopping Cart/Pay Pal Issue
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23 Sep 2010, 04:14 PM #1
New Zenner
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Shopping Cart/Pay Pal Issue
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23 Sep 2010, 04:22 PM #2
Black Belt
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Re: Shopping Cart/Pay Pal Issue
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23 Sep 2010, 04:27 PM #3
Sensei
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Re: Shopping Cart/Pay Pal Issue
stevesh is correct. The payment has been sent to an email address that's not yet associated with a PayPal account.
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23 Sep 2010, 06:05 PM #4
New Zenner
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Re: Shopping Cart/Pay Pal Issue
What if the email address the payment went to is no longer active and hasn't been for almost a year? I'm not sure how a current payment would of been sent to it?? Is that email address possibly linked somewhere in the website that I'm not seeing?
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23 Sep 2010, 06:56 PM #5
Sensei
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Re: Shopping Cart/Pay Pal Issue
Zen Cart only sends payments to the PayPal account *you* tell it to use.
In the case of PayPal Website Payments Standard/IPN, that's set inside the module settings at Admin->Modules->Payment->PayPal Website Payments Standard/IPN->Edit..
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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23 Sep 2010, 10:27 PM #6
New Zenner
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Re: Shopping Cart/Pay Pal Issue
Thank you!!!! Any tips on how to recover the payments sent to the wrong email??
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23 Sep 2010, 10:42 PM #7
Sensei
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Re: Shopping Cart/Pay Pal Issue
Register that email address as a valid email address within your Paypal account.
You can contact PayPal Support for specific help on using their services..
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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