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  1. #1
    Join Date
    Sep 2010
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    Default Option name doesn't show up in order screen

    Hi! I'm pretty new to Zencart and hope someone can help me. I added 2 new text attributes to my store. The are called Line 1(s/c) and Line 2(s/c). They show up for the customer and the information is collected, however when I view the customer's order (and the order receipt), the attribute name does not show up. So it looks like this:

    - Size: Small
    - : customer text
    - : customer text

    At least it does capture the customer's text, but I would prefer it to look like this:

    - Size: Small
    - Line 1(s/c) : customer text
    - Line 2(s/c) : customer text

    Does anyone know why the attribute option name isn't showing up? Thanks!

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    6

    Default Re: Option name doesn't show up in order screen

    Could you click Reply and answer all of the questions ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
    Join Date
    Sep 2010
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    Default Re: Option name doesn't show up in order screen

    Sure, I am using v1.39e of Zencart.
    Never been upgraded.
    The only addon I have is the XML Sitemaps.
    I use a template.
    I use Bluehost.
    I have only seen the problem as of today, but it was the first time I got an order on this particular product with these attributes.

    Thanks,
    Melissa

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    Default Re: Option name doesn't show up in order screen

    This reminds me of a symptom of an old bug that was in v1.3.8 with either a template or an add on but I cannot remember what it was ...

    Have you an URL to this Product that we could perhaps look at?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

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  5. #5
    Join Date
    Sep 2010
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    Default Re: Option name doesn't show up in order screen

    Sure, here is the URL to the product I had an issue with:

    http://www.angelbracelets.org/store/...&products_id=3

    Thanks!

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    6

    Default Re: Option name doesn't show up in order screen

    This appears to be working where I can see everything on the product and in the shopping cart ...

    Can you test this by switching to the Classic Template and see if everything completes correctly?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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