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  1. #1
    Join Date
    Feb 2010
    Posts
    179
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    Default Customer Passwords

    Hi, if a customer has forgotten his or her password how can it be retrieved? Thanks a bunch.
    Kenny

  2. #2
    Join Date
    Feb 2010
    Posts
    179
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    0

    Default Re: Customer Passwords

    Well, not retrieved by the customer. How can the ADMINISTRATOR find out the password....because I need to log in as the customer because apparently they are not receiving the pay by credit card option.

    Thanks.

  3. #3
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,870
    Plugin Contributions
    96

    Default Re: Customer Passwords

    ZC uses a hash algorithm for the passwords, so if you don't know the password ... you don't know it. The customer can go to your Login page and click the "Password Forgotten" link, which will send them a new password that they can use to login and subsequently change to something that they can remember.

  4. #4
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Customer Passwords

    You can also install the Encrypted Master Password mod, which will allow you to log in as any customer, using your master password.

 

 

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