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  1. #1
    Join Date
    Sep 2004
    Posts
    156
    Plugin Contributions
    0

    red flag Define Pages Editor problems

    Hi,
    I am now missing the content to 3 of my pages. My problem is not because of an up-grade; I was prompted to re-set my zen cart so I went to cPanel and did a back-up first like I always do. The reset went fine.
    I then went to snoop around to see if it would be obvious how to edit a tab title. I am no expert and won't even try anything unless it's obvious and I am certain! In cPanel I followed the path to my fashion videos - page 3; I right clicked to see my options ..... I clicked edit .... I was not certain so I clicked "close without saving" so as not affect anything. Now all my stuff is gone and I can't even re-embedd them; the page stays blank I thought I should somehow explain my temporary situation to my customers and then went to write on my "about us" page, and then all the text on that page disappeared too!
    I thought about some how restoring from the back-up but don't know how to. My web person basically said they can't help me and I need to fix it myself .... not cool. So I have no help.
    I am hoping someone can help me.
    ChandelierJewelry.com is the website. ~ Veda.

    * FYI - I am not Stacee. I am Veda the website owner.
    I had to look up on my computer for my log-on info and found an email in which there was dialog about log-on difficulties and I was given her user name & password to use this forum ;)
    Stacee Edwards

  2. #2
    Join Date
    Sep 2004
    Posts
    156
    Plugin Contributions
    0

    Default Re: Define Pages Editor problems

    Ok .... the same thing happened to the Policies page! Whenever anything is typed into the editor and saved, it disappears! HELP!
    ~ Veda.
    Last edited by acreativepage; 4 Oct 2010 at 04:23 PM. Reason: typo
    Stacee Edwards

  3. #3
    Join Date
    Jan 2008
    Location
    Portland, Oregon USA
    Posts
    356
    Plugin Contributions
    0

    Default Re: Define Pages Editor problems

    Whoever does your web hosting should be able to help you restore. There maybe video tutorials from cPanel available also.
    Last edited by pdxdoug; 6 Oct 2010 at 03:54 AM.
    Doug

 

 

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