All Business template Support Thread

[PatF]

Hi irdiiii,

Have you checked the error log in your cache folder ? It will normally pin pont exactly where the page load broke as such.

[picaflor-azul]

Hi folks,

I'm new to ZenCart, having run an osCommerce site for several years, and only recently started from scratch with ZenCart.

I had the 'classic; template up and working fine, and just today tried switching to AllBusiness. I haven't a clue where I went wrong, though have been thru 'install.txt' several times. It appears as though my problem may be style sheet related, but thats just a SWAG.

Any and all suggestions as to where I should begin would be greatly appreciated.

The trouble is with http://www.ervasplace.com

Thank you all so much in advance,
Lou

Go to your /cache folder, read the error files and fix any errors. It looks to me like you have not uploaded all of the template package files proplerly. Go through the template files and double check.


Thanks,

Anne

[lrdiii]

Thank you so much, PatF, Anne... I looked in the /cache folder and found only an index.php file I assume is there for the purpose of cache-ing, and what appeared to be a configuration file holding one long string of code, but no error file.

Whats also strange is when a secondary page s loaded, such as "Personalization", the footer appears.

To your suggestions, I did go back to my local "all business" folder and manually compared all folders/files to what was on the hosting service, and everything appeared to ne in order...

I guess its time to wipe the site and start from scratch. I only have a couple of weeks invested from switching to ZC..

Thanks again!

Lou

[PatF]

Hi Irdiii,

There is no need to wipe out your work to date just yet.

Switch templates back to the "classic" template. If the same issues occur then you know it's not a template problem.

Assuming that they don't then it is an issue with the template (something has gone wrong somewhere with the upload) - the template itself works as I am using it on our site with no issues.

The personalisation page displays correctly - it is an ezpage which are created seperately to the nomal index page build. Likewise if you click into a category this also displays correctly. Your issue is with the index page itself - something is going wrong here and here alone. Normally this would turn up in your cache folder.

At the risk of asking a patronising question. Did you check the remote (server side) cache folder and not your own local install ?

[PatF]

Just to give you an idea your page stops just as the main content is being created. Your last line is:

<div id="indexDefaultMainContent" class="content">

The next line on my source code is:

<script type="text/javascript" src="includes/templates/all_business/jscript/jscript_easySlider.js"></script>

It might be worth checking out that the file is present on your server, upload it again in case there was an error in the upload.

[lrdiii]

Not at all, Pat... I checked the /cache folder off the root public directory of the server.

I wasnt, fwiw, suggesting the template was flawed, btw. Having deen it in operation was what convinced me I wanted it!

I'll double check the classic template as you suggest...

Thanks,
Lou

[lrdiii]

And, yes, Pat, returning to the Classic template displays as it should...

I also double checked to be sure the javascript files were upkoaded, and both are where they should be.

Thanks,
Lou

[lrdiii]

I haven't a clue what I did to get it going, but it IS! No blood/no foul!

Thanks again for all the help !

Lou

[picaflor-azul]

I haven't a clue what I did to get it going, but it IS! No blood/no foul!

Thanks again for all the help !

Lou

Try changing the permissions on your cache folder to 777, then go back and reload the page that is giving you the problem. Check your cache folder for the error.

Thanks,

Anne