Class 'queryFactory' not found on v1.3.9f

[siliconbug]

This error message still exists even when customers use Paypal Express, but as I said, all transactions go smoothly.

[DrByte]

"Where" does the error exist? Just in logs? Or actually on-screen?

[siliconbug]

Just in log. (/cache/myDEBUG-xxxxxxxxxx-xxxxxx.log)
I'll upgrade to 1.3.9h later to see if it helps.

[DrByte]

You can try editing /includes/functions/sessions.php and adding this line as shown, at line 55:

        //PHP 5.2.0 bug workaround ...
        if (!class_exists('queryFactory')) require('includes/classes/db/' .DB_TYPE . '/query_factory.php');
        $db = new queryFactory();

[siliconbug]

Getting worse?

PHP Warning: require(): open_basedir restriction in effect. File(includes/classes/db/mysql/query_factory.php) is not within the allowed path(s): (......) in /web/includes/functions/sessions.php on line 55

PHP Warning: require(includes/classes/db/mysql/query_factory.php): failed to open stream: Operation not permitted in /web/includes/functions/sessions.php on line 55

PHP Fatal error: require(): Failed opening required 'includes/classes/db/mysql/query_factory.php' (include_path='...') in /web/includes/functions/sessions.php on line 55

[DrByte]

If your store is in the /shop/ folder, then why is it trying to access the /web/ folder?

Sounds like you've got wrong paths in your configure.php files?

[siliconbug]

My mistake.

I have 2 shops, one is under /shop/, and the other is under /web/. Both of them get the same problem, and settings in each configure.php are correct.

In this case, error messages are:


PHP Warning: require(): open_basedir restriction in effect. File(includes/classes/db/mysql/query_factory.php) is not within the allowed path(s): (......) in /shop/includes/functions/sessions.php on line 55

PHP Warning: require(includes/classes/db/mysql/query_factory.php): failed to open stream: Operation not permitted in /shop/includes/functions/sessions.php on line 55

PHP Fatal error: require(): Failed opening required 'includes/classes/db/mysql/query_factory.php' (include_path='...') in /shop/includes/functions/sessions.php on line 55

[DrByte]

You removed the "allowed paths". It's hard to help if you don't give the exact details.

[siliconbug]

PHP Warning: require(): open_basedir restriction in effect. File(includes/classes/db/mysql/query_factory.php) is not within the allowed path(s): (/usr/bin/php:/etc:/var/run:/tmp:/var/spool/php:/var/services) in /shop/includes/functions/sessions.php on line 55

PHP Warning: require(includes/classes/db/mysql/query_factory.php): failed to open stream: Operation not permitted in /shop/includes/functions/sessions.php on line 55

PHP Fatal error: require(): Failed opening required 'includes/classes/db/mysql/query_factory.php' (include_path='.:/usr/php/lib/php') in /shop/includes/functions/sessions.php on line 55

[DrByte]

PHP Warning: require(): open_basedir restriction in effect. File(includes/classes/db/mysql/query_factory.php) is not within the allowed path(s): (/usr/bin/php:/etc:/var/run:/tmp:/var/spool/php:/var/services) in /shop/includes/functions/sessions.php on line 55

Evidently your server is misconfigured, specifically disallowing access to your /shop/ folder.
None of those paths includes your /shop/ or /web/ folders.

This is a problem you need to report to your hosting company so they can fix the server's PHP configuration.