Linda,

I am seeing a pattern in the categories that sort properly and
those that do not. I believe that the problem may be related to
a recent upload I performed using EasyPopulate.

I believe that in the last upload there was some kind of problem
and there was a message for each of the products that the data
was not stored because the v_product_model was missing.
The tab delimited file looked fine but there was apparently
something not correct. I re-created the tab delimited text file
and reloaded the data and everything seemed to work.
HOWEVER, when I looked at the Categories and Products, in
admin, there were about 80 new Categories. Those categories all
had names that were the same as the v_products_image.

I deleted all of those new categories, as they had no products in them, but now I am beginning to wonder if that is were the problem
originated.

The categories that seem to sort correctly have NOT had any
new products uploaded recently. Those that do not sort
properly had product uploaded in that last upload.

I think we are getting somewhere.

So, here is the next question. The backups I have on the
server are FULL backups. I know that I can have the
support folks do a complete restore of a backup. However,
I would like to just do a restore of the database. Do you
suppose that they can extract just the DB files from the full
backup and restore just the DB?

John