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  1. #1
    Join Date
    Jun 2010
    Posts
    32
    Plugin Contributions
    0

    Default Automatic emails are bouncing back

    Weird....the automatic emails like.....welcome email and order confirmation emails are getting returned to me but when I send a email manually through zen-cart it goes through (Tools>send email)

    What in the world?

    Message Below
    -----Original Message-----
    From: Mail Delivery System [mailto:[email protected]]
    Sent: Wednesday, December 01, 2010 6:22 PM
    Subject: Mail delivery failed: returning message to sender

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    [email protected]
    SMTP error from remote mail server after initial connection:
    host gateway-f2.isp.att.net [207.115.11.16]: 521-184.154.41.94 blocked by ldap:ou=rblmx,dc=att,dc=net
    521 Error - Blocked for abuse. Contact [email protected].
    Last edited by curbsidestudiosNET; 3 Dec 2010 at 12:01 AM. Reason: add to it

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Automatic emails are bouncing back

    Check bounced header info for reason
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: Automatic emails are bouncing back

    Quote Originally Posted by curbsidestudiosNET View Post
    521 Error - Blocked for abuse. Contact [email protected].
    It's telling you that the server you're sending the emails from has been blacklisted due to abuse, probably abuse from spammers.

    You should ask your hosting company to get your server off the blacklists.
    And you'll probably have better success if you change your store to use SMTPAUTH instead of PHP as the email transport method ... you'll have to fill in all the SMTP settings on that screen too.

    ref: http://www.zen-cart.com/wiki/index.p...Email_Problems
    http://www.zen-cart.com/wiki/index.p...Of_Lost_Emails
    .

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