Modifying Admin Order Confirmation Email

[dgent]

Is there anyway I can have the Paypal Auth codes/other payment authorisation codes which are seen on the customer order in the admin, to be also added to the admin order confirmation emails?

Or even better, make the email contain all the information found on the customer order in the admin section?

[swguy]

Nothing is built in to do this; you'd need to write code.

[photomeblack]

Where do I find the file that needs to be modified?

[DrByte]

Is there anyway I can have the Paypal Auth codes/other payment authorisation codes which are seen on the customer order in the admin, to be also added to the admin order confirmation emails?

Or even better, make the email contain all the information found on the customer order in the admin section?

Why ?

[dgent]

Why ?

Because we have a team of 8 sales agents that process the orders from the site via the emails, but do not use the backend admin section of the site, and then our finance department need to see the codes to hand on the orders to match up with the payments.

[DrByte]

So, you don't update the orders so the customers know that the order is completed, etc?
I'm always amazed at how people choose to create more work for themselves, such as repeated data-entry from emails, when the data is already present in the store.
Zen Cart is so much more than just a "take a payment and email the details to me" system.

Anyway, you can add anything you like to the order-confirmation emails. They're built in the orders.php class file. But, you'll have to do it by hand, and then re-do it every time you upgrade.

[dgent]

So, you don't update the orders so the customers know that the order is completed, etc?
I'm always amazed at how people choose to create more work for themselves, such as repeated data-entry from emails, when the data is already present in the store.
Zen Cart is so much more than just a "take a payment and email the details to me" system.

Anyway, you can add anything you like to the order-confirmation emails. They're built in the orders.php class file. But, you'll have to do it by hand, and then re-do it every time you upgrade.

We have sales which are sent out the next day, and orders which are installed (vehicle installations) for the customer, so the customer is rung and the order and booking confirmed, so we do not need to update the status. Also we have a bespoke sales management system called Enterprise, where all the sales, order, reference numbers, job codes, engineer diary booking etc are entered, along with the authorisation codes for payments, so you can see why its a hassle for an operative to have to log into Zencart to find the auth code. All the operatives are simply emailed from the site direct with the new order confirmations, but are missing this useful, time saving code.

Can you instruct on what I would need to do to the orders.php file in order to do this?

[dgent]

I'm always amazed at how people choose to create more work for themselves, such as repeated data-entry from emails, when the data is already present in the store.
.

Im confused how you don't think it is time saving?

At the moment, they have to enter all the details from the email into Enterprise, and then log into Zencart, match the customer name, go through a couple of pages to find the order, and then copy the paste the auth code into Enterprise.

If its all on the one email, its far quicker, and time saving.

[DrByte]

Maybe. But re-entering everything by reading from an email and typing into another system isn't saving any time at all.

[dgent]

Maybe. But re-entering everything by reading from an email and typing into another system isn't saving any time at all.

Well there is no other way of doing it.

Do you know what code would be needed to put the PP auth code in the email>?