Quote Originally Posted by DrByte View Post
So, you don't update the orders so the customers know that the order is completed, etc?
I'm always amazed at how people choose to create more work for themselves, such as repeated data-entry from emails, when the data is already present in the store.
Zen Cart is so much more than just a "take a payment and email the details to me" system.

Anyway, you can add anything you like to the order-confirmation emails. They're built in the orders.php class file. But, you'll have to do it by hand, and then re-do it every time you upgrade.
We have sales which are sent out the next day, and orders which are installed (vehicle installations) for the customer, so the customer is rung and the order and booking confirmed, so we do not need to update the status. Also we have a bespoke sales management system called Enterprise, where all the sales, order, reference numbers, job codes, engineer diary booking etc are entered, along with the authorisation codes for payments, so you can see why its a hassle for an operative to have to log into Zencart to find the auth code. All the operatives are simply emailed from the site direct with the new order confirmations, but are missing this useful, time saving code.

Can you instruct on what I would need to do to the orders.php file in order to do this?