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  1. 22 Oct 2010, 08:58 PM #1
    flex67
    flex67 is offline New Zenner
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    help question Pay Pal 10002 Security error - Security header is not valid

    Hey all,
    I'm getting this error msg at the top of the page in a red box at check out..

    Error We are sorry for the inconvenience. The PayPal account authentication settings are not yet set up, or the API security information is incorrect. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002) 10002 Security error - Security header is no
    t valid

    in my modules everything seems to be set up properly??
  2. 22 Oct 2010, 10:18 PM #2
    DrByte's Avatar
    DrByte
    DrByte is offline Sensei
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    Default Re: Pay Pal Error Check Out

    That means you've not set valid credentials in your PayPal module. see http://www.zen-cart.com/getpaypal
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
  3. 31 Oct 2010, 03:22 AM #3
    flex67
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    Default Re: Pay Pal Error Check Out

    thanks Sensei went back and check my config everything seems to be working so far......
  4. 7 Dec 2010, 06:44 PM #4
    stuffdone
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    help question Re: Pay Pal Error Check Out

    Quote Originally Posted by DrByte View Post
    That means you've not set valid credentials in your PayPal module. see http://www.zen-cart.com/getpaypal
    I have entered the correct API information but I get the same error. I have used copy/paste to avoid typo twice with same negative result.

    Any more ideas?
  5. 7 Dec 2010, 08:00 PM #5
    DrByte's Avatar
    DrByte
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    Default Re: Pay Pal Error Check Out

    If you got your credentials from your live paypal account, then you need to select "live" mode, not "sandbox" mode in your module settings.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
  6. 7 Dec 2010, 08:04 PM #6
    stuffdone
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    Default Re: Pay Pal Error Check Out

    Quote Originally Posted by DrByte View Post
    If you got your credentials from your live paypal account, then you need to select "live" mode, not "sandbox" mode in your module settings.

    I know that...have installed dozens of Zen Carts and PayPal API's

    Everything I did is as I have always done.
  7. 7 Dec 2010, 08:25 PM #7
    DrByte's Avatar
    DrByte
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    Default Re: Pay Pal Error Check Out

    Fine. What's in the paypal debug logs then?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
 

 
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