Pay Pal 10002 Security error - Security header is not valid

[DrByte]

If you got your credentials from your live paypal account, then you need to select "live" mode, not "sandbox" mode in your module settings.

[stuffdone]

If you got your credentials from your live paypal account, then you need to select "live" mode, not "sandbox" mode in your module settings.

I know that...have installed dozens of Zen Carts and PayPal API's

Everything I did is as I have always done.

[DrByte]

Fine. What's in the paypal debug logs then?

[stuffdone]

Fine. What's in the paypal debug logs then?

2010-12-07 12:36:59
-------------------
(live transaction) --> https://api-3t.paypal.com/nvp
Request Headers: 
Array
(
    [0] => Content-Type: text/namevalue
    [1] => X-VPS-Timeout: 45
    [2] => X-VPS-VIT-Client-Type: PHP/cURL
    [3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart(tm) - PayPal/NVP
    [4] => X-VPS-VIT-Integration-Version: 1.3.9h
)


Request Parameters: {SetExpressCheckout} 
Array
(
    [AMT] => 33.00
    [ITEMAMT] => 33.00
    [L_NUMBER0] => 
    [L_NAME0] => MJTPII
    [L_AMT0] => 33.00
    [L_QTY0] => 1
    [LOCALECODE] => CN
    [PAYMENTACTION] => Sale
    [ALLOWNOTE] => 1
    [LANDINGPAGE] => Billing
    [REQCONFIRMSHIPPING] => 1
    [RETURNURL] => http://www.mobileprofessional.us/ipn_main_handler.php?type=ec
    [CANCELURL] => http://www.mobileprofessional.us/index.php?main_page=shopping_cart&ec_cancel=1
    [PAGESTYLE] => Primary
    [METHOD] => SetExpressCheckout
    [CURRENCYCODE] => USD
    [USER] => ergosystems_api1.zoho.com
    [PWD] => ****************
    [VERSION] => 60.0
    [SIGNATURE] => ***************************************************YbON
)


Response: 
Array
(
    [TIMESTAMP] => 2010-12-07T17:36:59Z
    [CORRELATIONID] => bd3155ca1a9f6
    [ACK] => Failure
    [VERSION] => 60.0
    [BUILD] => 1613293
    [L_ERRORCODE0] => 10002
    [L_SHORTMESSAGE0] => Security error
    [L_LONGMESSAGE0] => Security header is not valid
    [L_SEVERITYCODE0] => Error
    [CURL_ERRORS] => 
)


SetExpressCheckout, Elapsed: 491ms -- Failure

TIMESTAMP=2010%2d12%2d07T17%3a36%3a59Z&CORRELATIONID=bd3155ca1a9f6&ACK=Failure&VERSION=60%2e0&BUILD=1613293&L_ERRORCODE0=10002&L_SHORTMESSAGE0=Security%20error&L_LONGMESSAGE0=Security%20header%20is%20not%20valid&L_SEVERITYCODE0=Error&CURL_ERRORS=

it is Greek to me! I even asked my friend in Greece and he did not know either. ha ha

[DrByte]

I can't troubleshoot your private USER/PWD/SIG details directly with you here. The error message is telling you they're wrong.
You'll need to log a ticket with Paypal support at www.paypal.com/mts

[stuffdone]

I can't troubleshoot your private USER/PWD/SIG details directly with you here. The error message is telling you they're wrong.
You'll need to log a ticket with Paypal support at www.paypal.com/mts

Thanks. I will inform the customer as I don't have the login for his paypal.

He set up the API this morning ( my time, 11PM his time ) then copied and pasted the details to me.

I won't hear from him again until tomorrow AM my time. Sucks working with someone on the other side of the world !