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Admin Login issues

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24 Oct 2010, 04:30

chappo09

New Zenner

Join Date:: Oct 2010
Posts:: 3
Plugin Contributions:: 0

Admin Login issues

Hi, ii am sorry if this has been answered but i cannot find it anywhere.

I have just installed Zen Cart around 10x now manually and through fantastico and still come up with the same problem. i have even tried earlier versions.

When i logon to the admin area after putting in my user name and password it goes to index.php as if the page has loaded but nothing appears (on firefox and explorer) Chorme says The web page at might be temporarily down or it may have moved permanently to a new web address.

i have tried clearing broswer data, have no firewalls going, i dont receive any errors in the error log, ssl is set to false and still no page

The shop is running just cannot acces the admin to set it up very frustrating

Thanks
Nathan

24 Oct 2010, 04:44

kobra

Black Belt

Join Date:: Aug 2005
Posts:: 31,500
Plugin Contributions:: 4

Re: Admin Login issues

Try searching forum for admin loop

24 Oct 2010, 05:04

chappo09

New Zenner

Join Date:: Oct 2010
Posts:: 3
Plugin Contributions:: 0

Re: Admin Login issues

Doesn't seem to be a loop issue as it logs in i just don't get any content, When i goto the shop amusementgraphics.net/shop everything work as it should can create new user e.t.c

24 Oct 2010, 05:35

kobra

Black Belt

Join Date:: Aug 2005
Posts:: 31,500
Plugin Contributions:: 4

Re: Admin Login issues

When i logon to the admin area after putting in my user name and password it goes to index.php

Doesn't seem to be a loop issue as it logs in i just don't get any content

Which one is it??

Does it loop back to the login page/index.php or appear as it logs in but maybe a blank page?

24 Oct 2010, 05:52

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,506
Plugin Contributions:: 173

Re: Admin Login issues

kobra, he never said anything about looping - he said he gets blank content after logging in

Would be best to check for myDebug-adm-xxxxx.log files in the /cache/ folder, and also the HTTP header value returned when the page loads, to see what response the server is sending and why. If it's a 500 error then the server is rejecting something about the page, which is outside the control of Zen Cart.

https://www.zen-cart.com/tutorials/index.php?article=82
https://www.zen-cart.com/tutorials/index.php?article=63

24 Oct 2010, 13:07

chappo09

New Zenner

Join Date:: Oct 2010
Posts:: 3
Plugin Contributions:: 0

Re: Admin Login issues

Thanks guys my server error log says

/home/amusemen/public_html/404.shtml
/home/amusemen/public_html/favicon.ico
/home/amusemen/public_html/robots.txt

Files do not exist

i get these after attempting to log in, Am I missing files? I have tried wiping everything done a fresh install through fantastico that still does not work also tried uploading the zip file and extracting from the server on another attempt still the same blank page.

there is nothing in the cache folder i have 1.3.9 there is no /cache/myDEBUG-xxxxxxx.log in the folder to view.

thanks in advance
Nathan

24 Oct 2010, 17:08

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,506
Plugin Contributions:: 173

Re: Admin Login issues

None of those files are part of Zen Cart. They're *not* the cause of any login problems.

25 Oct 2010, 23:20

vger

Past Contributor

Join Date:: Nov 2004
Posts:: 3,189
Plugin Contributions:: 0

Re: Admin Login issues

I don't even know why you are posting here, because when I go to the address you have provided for the shop front (amusementgraphics.net/shop) all I see is an Open Cart install.

Vger