Small problem with mailing a gift certificate

[Scott_C]

In leiu of fixing the above problem, is it ok to simply enter the customer ID and GV amount via phpMyAdmin into the coupon_gv_customer table?

[Ajeh]

I cannot reproduce the problem ...

I can send an GV from either the dropdown or by entering the email address manually ...

What version of Zen Cart are you using?

Clean install or an Upgrade?

What happens if you try to send yourself a GV again ...

[Scott_C]

Hi Linda, the store has been upgraded a few times from 1.3.8a, currently running 1.3.9f

Ive noticed a couple of things -

if i try to email somone in the list that contains; lastname, firstname, email - it doesnt work.

But we have the newsletter subscription mod installed, and anyone with an email address only can be sent a GV email.

I dont mind going straight into phpMyAdmin and manually entering a GV amount into the coupon_gv_customer table - would i have to enter data anywhere else?

[Ajeh]

There is a process on sending a GV from the Admin to track the GV ...

Doing this manually is not a solution ...

Fixing the real problem is the solution ...

I would compare your /admin on the server to a clean /admin from a clean checkout of Zen Cart ...

NOTE: we are on v1.3.9h and it would be a good idea to upgrade to it and most likely would help find the problem ...

[Scott_C]

Hi Linda, what you say makes sense, I just don't have time to upgrade the store right now.

i think i'll email myself the gift certificate and forward it to the customer.