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  1. #1
    Join Date
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    Default Free Shipping Option Issue

    I set up the Free Shipping Option for six items or more (>=) but it shows up with fewer items and is the default selection. Free shipping is only for six or more items and shold not be available for orders of less than six items. Am I doing something wrong or is it not working with the current 1.3.9h or Flat Rate Clones, which I also have installed. In the meantime, I have disabled it.

    Does anyone have any insights on this issue?

    Thanks!

  2. #2
    Join Date
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    Ohio
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    Default Re: Free Shipping Option Issue

    Go to the Modules ... Shipping ... and click once on the Free Shipping Options freeoptions and post what you see in the right panel ...
    Linda McGrath
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  3. #3
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    Default Re: Free Shipping Option Issue

    Here it is:

    Free Options is used to display a Free Shipping option when other Shipping Modules are displayed. It can be based on: Always show, Order Total, Order Weight or Order Item Count. The Free Options module does not show when Free Shipper is displayed.

    Setting Total to >= 0.00 and <= nothing (leave blank) will activate this module to show with all shipping modules, except for Free Shipping - freeshipper.

    NOTE: Leaving all settings for Total, Weight and Item count blank will deactivate this module.

    NOTE: Free Shipping Options does not display if Free Shipping is used based on 0 weight is Free Shipping. See: freeshipper

    Enable Free Options Shipping
    False

    Shipping Cost
    0.00

    Handling Fee
    0

    Total >=
    0.00

    Total <=


    Weight >=


    Weight <=


    Item Count >=
    6

    Item Count <=


    Tax Class
    --none--

    Tax Basis
    Shipping

    Shipping Zone
    --none--

    Sort Order
    0

  4. #4
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    Default Re: Free Shipping Option Issue

    You have it set for Total >= 0.00 ...

    Change that to blank, as in nothing ... now it will listen to the Item Count >= 6 ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  5. #5
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    Default Re: Free Shipping Option Issue

    That did it! Thanks!

    Now, how do I change the text that reads free shipping to free standard shipping (6+ items) or something close? Is it includes/languages/english/modules/shipping/freeoptions.php?

    Thanks again,

    Euonym
    Last edited by Euonym; 30 Oct 2010 at 11:58 PM.

  6. #6
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    Default Re: Free Shipping Option Issue

    That was the file. Thanks again.

  7. #7
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    Default Re: Free Shipping Option Issue

    You are most welcome ... thanks for the update that you have this working and for posting the solution to changing the language file ... that is always a great help to others ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  8. #8
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    Default Re: Free Shipping Option Issue

    If I may change topics a bit here, I originally had two cloned shipping modules, ground and air. Since there was no reason to define then further, basically, that's what they were labeled.

    Today, I installed ground to UK, air to UK, ground to rest of world, air to rest of world and air with 6+ items.

    I went back into the original two and cannot get them to say ground to US and Air to US on the shipping page.

    I've cleared cache.
    I've uninstalled and reinstalled them from the admin panel.
    I 'touched' the includes/modules/shipping to see if that made a difference.
    I checked in a browser that had never been to the site before.

    The only thing I haven't done is delete them from the server.

    Nothing is making the "to US" to show.

    Any ideas?

    Thanks in advance.

    Euonym

  9. #9
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    Default Re: Free Shipping Option Issue

    Now I've also tried:

    Logging into a new account.
    Deleting all items in cart.

    Still no success.

  10. #10
    Join Date
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    Default Re: Free Shipping Option Issue

    You need to be a bit more specific here ...

    You originally had two cloned shipping modules ... what were these cloned shipping modules and what are their names now?

    You then added a bunch more what did you call them?

    If you see all of the shipping modules in the Admin in the Modules ... Shipping ... and can see the right panel and the line below all of the modules that starts with:
    Module Directory:

    what are the Sort Orders on your shipping modules? Check that they are either all set to 0 or ... that they each have a unique Sort Order and none are set to 0 ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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